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Program Operations Manager

Northeastern University
Massachusetts, United States
Salary Not specified
Closing date
Jul 31, 2021

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Position Type
Faculty Positions, Business & Management, Management
Employment Level
Employment Type
Full Time
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Job Details

Program Operations Manager

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Cooperative Education program at Northeastern University is one of the largest and most innovative in the world. Experiential learning, anchored by our renowned cooperative education program, lies at the heart of academic life at Northeastern. The College of Engineering Departmental Co-op team facilitates co-op experiences for over two thousand NU undergraduate and graduate students annually in collaboration with over 800 employer partners.

The College of Engineering Departmental Co-op program is seeking a Program Operations Manager to direct and coordinate co-op operations in relation to faculty, staff, students, and employer partners. The Program Operations Manager represents the Assistant Dean of Co-op at all times and is the first line triage to key constituents, while providing essential high level business support to the co-op Assistant Dean, Director and Assistant Directors. This position will ensure effectiveness of the daily operations of the co-op unit, and plays a pivotal role in executing the strategic vision of the university and co-op leadership team. Reports to the Assistant Dean of Cooperative Education to operationalize the activities of a collaborative team of 35 faculty and staff to provide exceptional service to our students and employer partners.

A Bachelor's degree is required with experience to include:
  • 5 years of progressively responsible experience in an academic setting; knowledge of university policies and procedures preferred.
  • Proven knowledge of budget management and administrative operations.
  • Excellent communication skills and attention to detail.
  • Demonstrated problem solving skills with the ability to multi-task and prioritize in a fast-paced, high growth environment along with strong project management and organizational skills.
  • Must have the ability to work independently and the ability to interact with professionalism and maintain confidentiality working with individuals throughout the organization.
  • Knowledge of management and supervision practice and techniques; prior supervisory experience desired
  • Advanced knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) and experience working with databases.

    Preferred Qualifications:

    Salary Grade:

    Additional Information:
    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

    To apply, visit

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