This is a hands-on working position that provides oversight and
leadership in assigned dining operation to all Front of House
dining attendant positions, that acts as Lead Service Manager in
their absence. This position would, under the general supervision
of the Lead Service Manager and Executive Sous Chefs, assign and
coordinate the activities of food service workers involved in the
set-up, food, and drink service. Maintains, ensures, and is
accountable for the cleanliness and accurate functionality of the
following areas and associated staff: food service preparation,
beverage, dishwashing, dish return, courtesy stands, dining room,
and common areas. Provides input in the development of a protocol
for service standards. Assigns and delegates staff members to
required areas based on the flow of service and need of the
operation. Ensures service quality, A9, food safety, and
sustainability standards are all upheld and fully corrects
non-compliance immediately. Determines break schedules for all of
the aforementioned areas based upon organizational needs and staff
schedules, all while offering excellent customer service in a
team-driven and supported environment.
The University of Colorado Boulder is committed to building a
culturally diverse community of faculty, staff, and students
dedicated to contributing to an inclusive campus environment. We
are an Equal Opportunity employer, including veterans and
individuals with disabilities.
Who We Are
Campus Dining Services exists to provide 3.3 million meals per year
for the students, staff, faculty, and guests of the university.
Campus Dining Services is comprised of Residential Dining Halls,
Catering and Retail outlets that operate year-round. Campus Dining
leads the industry with outstanding quality food and exceptional
dining experiences. We continue to expand our sustainability
initiatives and reduce our carbon footprint in our daily
operations, including efforts in resource recovery, conservation,
and food sourcing. We are committed to providing options and
information to all of our guests with dietary restrictions and
allergens, including vegan, vegetarian, kosher, and halal choices,
supported by a strong allergen awareness program called A9 ®
What Your Key Responsibilities Will Be
: Navigate customer complaints and is
empowered to make decisions in the best interest of the operations
and its guests. Ensure all ParTech and A9 labeling procedures are
followed during scheduled shift and determines corrective action
when out of compliance, including verifying accurate labeling,
troubleshooting equipment, and staff education. Conduct audits of
efficiency and effectiveness to manage and control costs. Offer
recommendations and solutions to the Executive Culinary team to
improve daily operations of functional areas. Assist in the
creation of standardized operating procedures and training methods.
Ensure all areas are set up and broken down in accordance with
SOP's. Comply and enforce sanitation regulations and safety
: Assist in the culinary staff selection,
training, and onboarding process. Empower others to make decisions
in areas within their span of control, and participates in measures
to increase empower response rate and overall score. Ensure
employees follow an assigned schedule, appropriate break times, and
follow accurate procedures of requesting time off. Responsible for
performance plans for direct reports and hold employees
accountable, following progressive discipline processes. Discuss
staff issues with Executive Culinary Team and collaborate on the
best solution. Display and demonstrate excellent communication
skills. Coach others to develop their communication skills.
Dining Operations Prep
: Enforces and is accountable for
following all dining room SOP's in the assigned areas. Understands
and utilizes all production equipment in the assigned facility.
Place work orders as needed. Assist with ordering and receiving
food as needed. Successfully passes ServSafe and offers tutoring
assistance to staff. Utilize university vehicles to deliver goods
and services to scheduled events.
What We Can Offer
The salary for this position is $42,962.
The University of Colorado offers excellent benefits
, including medical, dental,
retirement, paid time off, tuition benefit and ECO Pass. The
University of Colorado Boulder is one of the largest employers in
Boulder County and offers an inspiring higher education
environment. Learn more about the University of Colorado Boulder
Be empowered. Be successful. Be Boulder.
What We Require
What You Will Need
- Four years of foodservice experience. Relevant education may
substitute for experience on a year for year basis. ServSafe
certified and or certificate appropriate for the position level or
the ability to acquire a ServSafe certification or certificate
appropriate to position level within 6 months of hire. Must possess
appropriate ServSafe certification or certificate appropriate to
position level for the duration of employment with CDS.
- Necessary Special Requirements: Must be able to acquire and
maintain commercial motor vehicle (CMV) license, and successful
completion of University of Colorado's Safety Training Program
within 90 days of employment to operate vehicles crucial to the
What We Would Like You To Have
- Ability to work in a team-driven environment.
- Strong attention to detail.
- Catering experience in university operations (preferably front
- On and off-premise catering experience.
- Knowledge of different dining service styles.
- Experience in bartending and mixology.
To apply, please submit the following materials:
- A current resume.
- A cover letter that specifically tells us how your background
and experience align with the requirements, qualifications, and
responsibilities of the position.
We may request references at a later time.
Please apply by September 5, 2021, for consideration.
Note: Application materials will not be accepted via email. For
consideration, please apply through CU Boulder Jobs
Posting Contact Information
Posting Contact Name:
Boulder Campus Human Resources
Posting Contact Email: