Lead Security Officer
Work Site Location: Coeur d' Alene Campus
Excellent benefits, including retirement
The purpose of this position is to assist the Campus Security Supervisor in the effective operation and delivery of services to the college community including supervising the work of Security officers. This position also serves as a Security Officer by providing security services that ensure the safety and security of North Idaho College students, faculty, staff and the visiting public as well as property by patrolling assigned areas on foot or in a vehicle. Although the individual serving in this role is not a sworn police officer and does not carry a firearm, he/she will be certified to carry the Taser CEW (Conducted Electrical Weapon) and adhere to the North Idaho College use of force agreement.
This list includes, but is not limited to the following:
- Supervises the work of the NIC security officers including work scheduling, assisting in performance evaluation input, resolving conflicts, training and ensuring efficiency. Coordinating class and event schedules with NIC departments is expected. Assists with the application of the department’s key and electronic access guidelines and instruction.
- Serves as the department lead in the absence of the Security Supervisor and is expected to make most decisions regarding daily operations autonomously.
- Provides workshops or training to the campus community as required, and will be part of the College’s Emergency Response and Protocol team. Provides Cardinal Card electronic access and key issuance/return for personnel.
- Patrols buildings, grounds and adjacent streets to prevent and report illegal or unauthorized activity and to identify and report maintenance and safety issues.
- Maintains knowledge of and enforces the College’s rules, regulations, policies and applicable federal, state, city or county laws and ordinances on college property.
- Completes courses for Department of Education Clery Act compliance and reporting requirements; maintains a working knowledge of Clery Act functions.
- Responds to emergencies, alarms and requests for assistance due to disturbances, fights, trespassing, burglary, vandalism or persons in unauthorized areas. Contacts law enforcement for response when required.
- Confronts, detains and makes a citizen’s arrest as needed.
- Investigates security infractions such as assault, theft, accidents, trespassing, vandalism, and drug and alcohol violations; interviews victims and witnesses to incidents; and writes incident reports. Reviews completed reports and daily logs.
- Enforces building security through carrying out lock procedures, checking doors and windows and searching buildings if found unsecured.
- Maintains surveillance of an area suspected of criminal activity.
- Reports unsafe conditions, safety hazards, mechanical failure and/or needed repairs to the proper authority.
- Controls and directs crowds at sporting events, concerts or other gatherings at NIC.
- Administers first aid in emergency situations, acts as back up to local law enforcement and medical personnel when requested and testifies in court as required.
- Enforces campus parking rules and regulations through the issuance of warnings, citations, and providing assistance.
- Provides information, directions, and escort services as needed, as well as public assistance with vehicle lockouts and low batteries in conformance with department security procedures.
- Secures valuables and lost and found items. Contact owners of found property and facilitate the return of property.
- Operates department communication equipment, answers telephone inquiries, receives and forwards reports of criminal activity, and acts as dispatcher for security operations.
- Maintains daily log, completes incident and/or accident reports, prepares and distributes reports, and updates building unlock and lock-up schedules.
- During a crisis or disaster, responds to a call for specific emergency services and notifies the emergency administrative team according to policy and procedure.
- Maintains confidentiality at all times.
- Works rotating shifts as required and alternates work and non-work days/hours to meet department requirements. Works weekdays, weekends, holidays, campus closed days as required, which include day, swing and midnight shifts.
- Maintains a positive, helpful, constructive attitude and work relationship with supervisor, security officers, college staff, students, and the community.
- Performs other Security and Parking related duties as assigned.
Education and Experience : High School diploma or GED and four years of full-time law enforcement/military and/or security experience required.
Required License and/or Certifications :
Must possess a valid driver’s license. Taser CEW certification required within six months of employment. Training and certification in first aid, CPR, fire and emergency response procedures, or the ability to attain certification within six months of employment. Must complete required emergency protocol training prescribed by the Security Supervisor within one year of appointment.
Knowledge, Skills, and Abilities:
• Excellent conflict management skills
• Ability to effectively communicate with and handle people in crisis and those under the influence of drugs and/or alcohol
• Proficient written and verbal communication skills
• Knowledge of Idaho laws, criminal codes and NIC policies and procedures
• Ability to train and present information effectively to small groups
• Basic skills in operating computer, including Microsoft Office and incident reporting software
• Ability to operate electronic parking citation equipment
• Knowledge of Clery Act and statistical reporting requirements via completion of assigned course
• Complete courses for emergency management (NIMS, ICS).
Employment is contingent upon successful completion of fingerprint/background check
All application materials must be uploaded and the application completed prior to the close date
Advertised: May 28, 2021 Pacific Daylight Time
Applications close: June 11, 2021 11:55 PM Pacific Daylight Time