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Front Desk Assistant

Employer
Virginia Commonwealth University
Location
Virginia, United States
Salary
Salary Not Specified
Date posted
May 28, 2021

Posting Details

Job Code/Title 81191 - H - Administrative Assistant GA 1 Position Number H81191 Working Title Front Desk Assistant Department Center for Community Engagement and Impact Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Recruitment Pool All Applicants Anticipated Hiring Range $12-$15 Campus Monroe Park Campus Position Type Hourly Hours/Week 20-28 hours Normal work days currently M,W,F Normal work hours 9-5, + occasional events Job Category Administrative/ Secretarial/ Clerical Does this position provide patient or clinical services to the VCU Health System? No Does this position require a pre-placement medical assessment? No Is any portion of this position grant-funded? No Sensitive Position No Resource Critical No Description of the Job

Mission or Goal of Unit:

The Office of Institutional Equity, Effectiveness and Success ( IES ) advances VCU’s commitment to the success and wellbeing of its faculty, staff, students, team members, patients and surrounding communities. From its work in the areas of equal opportunity and outreach to collective urban and regional impact, IES translates philosophy into practice to achieve education and health equity for all.

Position Overview:

VCU seeks a Front Desk Assistant to support operations at the VCU Health Hub at 25th. This position would report operationally to the Associate Director of the health hub and will provide administrative and clerical support for a range of tasks within the hub. The Front Desk Assistant will serve as a liaison to the community and should be accustomed to providing exceptional customer service in high-paced environments.

Duties will include (but not necessarily limited to):
Checking in and welcoming guests
Answering phones and fielding inquiries
Scheduling meetings
Coordinating hub activities
Keeping hub common areas tidy and presentable
Monitoring, organizing, and forwarding emails as appropriate
Tracking office equipment and supplies
Dissemination of health hub programming efforts

As a member of the Office of IES, the incumbent will promote a climate of trust, honesty, and integrity where all people are valued and where differences are recognized as an asset.

Required Qualifications

- Exceptional organizational, time management, and planning skills
- Technologically savvy
- Demonstrated job-related experience
- Customer-oriented mindset
- Superb written and verbal communication skills
- Experience in event coordination and planning
- Demonstrated commitment to fostering a more equitable, diverse, and inclusive environment
- Strong knowledge of Google suite applications, spreadsheet/database programs, and Zoom
- Experience working collaboratively with a team

Preferred Qualifications

- Experience working with diversity, engagement, and inclusion in an educational setting

Job Open Date 05/28/2021 Remove from posting on or before Open Until Filled Yes Special Instructions to Applicants

Required Documents:
- Cover Letter
- Resume
- Diversity Statement

Additional Information Quick Link https://www.vcujobs.com/postings/106484 Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Please describe your experience working in an academic or administrative office environment.

    (Open Ended Question)

  2. This position requires experience working in a detailed oriented environment, performing customer service in person and via the telephone. Please list your experience working in an office setting with these conditions.
    • None
    • Less than 6 months
    • 6 months - less than 2 years
    • 2 years - less than 5 years
    • 5 or more years
Optional & Required Documents
Required Documents
  1. Cover Letter/Letter of Application
  2. Resume
  3. Diversity Statement (Required for all Faculty)
Optional Documents

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