Coordinator of Adult Learners and Veterans Affairs
Title: Coordinator of Adult Learners and Veterans Affairs
Position Summary: The Coordinator of Adult Learners and Veterans Affairs provides assistance to the Manager with the primary responsibility being to offer educational/support services to two special student populations: Adult Learners and Veterans & Military-Affiliated Students. Coordinates and works as a liaison with college staff, outside agencies, and VSCC students who utilize the Tennessee Reconnect State Program, VA Education Benefits, and federal funds for employment and training assistance provided by programs such as Workforce Innovation and Opportunity Act (WIOA) and Trade Adjustment Assistance (TAA) ensuring all services are in compliance with Federal and State regulations. The Coordinator also assists in developing and implementing programming designed to recruit and retain Adult Learner Students as they focus on reaching their educational, career, and personal goals. Assist the Veterans Affairs Associate with processes and programs to help Veterans and Military-Affiliated Students in their transition from military to civilian life during their college career.
Duties and Responsibilities: Academic Advising of Adult Learners, Veterans, and Military-Affiliated Students. Counsel and support students regarding career, academic and personal matters that affect successful completion of desired degree/certificate programs. Manage and track Academic Alerts for Adult Learners. Serve as Tennessee Reconnect Liaison for the office and the college. Serve as liaison with partnering agencies, third party vendors, etc. and VSCC students who are in career programs supported by federal and state funded programs. Collaborate and coordinate with case managers at partnering agencies for the sponsorship of participants/students to ensure timely and accurate submission of reports such as enrollment, class attendance, training costs, etc. Assist Manager in recruiting Adult Learners through on campus, off campus, and virtual activities in coordination with staff in other offices on campus. VA School Certifying Official. Complete required number of annual trainings as mandated by the U.S. Department of Veterans Affairs. Develop and implement workshops, presentations, Veterans Day Events, etc. to educate and expand the campus community's knowledge and understanding of the needs of Veterans and Military-Affiliated Students. Assist Manager in the coordination and leading of Adult Learners Information Sessions/Orientations, TN Reconnect Information Sessions, VA Student Information Sessions/Orientations, and other events to aid in the academic success and retention of nontraditional students. Advise students and serve as contact person between students, faculty, and academic division deans for the Prior Learning Assessment Portfolio Process. Assist Manager with overseeing the Academic Fresh Start Application Process. Assist with social media, website, and other efforts to reach out to the two special student populations ensuring information is updated regularly. Assist Manager in supporting the Returning Student and Vol State Veterans of America Organizations to engage and expose the two special student populations to a variety of educational opportunities. Other duties as assigned.
Required Qualifications: Master's Degree. One year of related experience.
Preferred Qualifications: Five years of experience working with special student populations such as adult learners, international students, veteran and military-affiliated students, nontraditional students, etc. Academic advising experience. Experience working with State/Federal agencies and programs. Knowledge of Tennessee Reconnect Program and/or TSAC. Experience with Banner or similar information/data system. Knowledge of and experience working with VA Once System.
Knowledge, Skills, Abilities, and Work Characteristics: Exceptional customer relations skills. Capable of handling multiple projects simultaneously with emphasis on accuracy and details. Strong communication and interpersonal skills. Evidence of working positively and effectively with diverse populations. Strong case management skills. Training and leadership skills. Ability and willingness to travel locally in and around the Middle Tennessee area, as needed, to visit Vol State regional campuses, attend professional development activities, engage in student recruitment, and collaborate with outside agencies, organizations, etc. Basic understanding of Microsoft Office 365 programs such as Teams, SharePoint, etc. Experience with Microsoft Office Excel, PowerPoint, and Word.
Pay Rate: 40,200.00 - 50,250.00 annual salary depending on experience
Open until Filled: Yes
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
Volunteer State Community College, an AA/EEO employer, does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a covered veteran, genetic information, and any other category protected by federal or state civil rights law. See the full non-discrimination policy.
The Tennessee Board of Regents does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a covered veteran, genetic information, and any other category protected by federal or state civil rights law with respect to all employment, programs and activities sponsored by the Board. Full Non-Discrimination Policy.
To apply, visit https://tbr.csod.com/ux/ats/careersite/47/home/requisition/5784?c=tbr