Onward to Opportunity (O2O) Program Portfolio Manager - Remote Position

Posting Details

Job # 037027 Department Code 31301-0097 Department Institute for Veterans and Military Families Job Title Onward to Opportunity (O2O) Program Portfolio Manager - Remote Position Location Syracuse, NY Pay Range Enter Salary Staff Level 05 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

Remote Opportunity: This position although listed as a position in Syracuse, NY, is not tied to this region. This position can be executed from any of the 48 continuous states. Capital district location would be a plus.

The Institute for Veterans and Military Families ( IVMF ) is seeking an experienced program manager for project development, implementation, and measurement across the Boeing Aerospace and Defense learning pathway initiative, which is part of the IVMF’s Onward to Opportunity (O2O) Career Skills Program. This individual will provide direct project management and serve as a collaborative leader with the O2O program’s national leadership team and others to develop a new Aerospace and Defense pathway for O2O.

This is a critical role for the IVMF given the signature investment by the Boeing corporation. Responsibilities include (but are not limited to) developing standards, processes, and tools for centralized project design, implementation, and measurement, direct project management support to critical/special initiatives, aerospace, and defense industry ecosystem development, LMS assessment and design, integration and management, curriculum management, relationship management driving quality improvement, and growth in project delivery. The position requires prior experience in project management and with working within the military-connected community.


• Bachelor’s degree and three (3) plus years of project management experience required.

• Experience with Customer Relation Management software (e.g. Salesforce).

• Proficiency in Learning Management Systems (e.g. Skillsoft).

• Experience in content training design and rollout to instructors utilizing the adult learning model.

Job Specific Qualifications

• Exceptional organizational skills and attention to detail/quality.

• Experience and personal discipline to successfully manage multiple, complex, concurrent projects; can meet deadlines with competing demands, and responsibilities in a fast-paced work environment.

• Experience with evaluation and management of learning management systems.

• Excellent communicator, both oral and written; demonstrated ability to communicate effectively with senior leaders and external partners/clients.

• Positive, team-focused, and customer-service mindset.

• Preference given to those with a military service connection, or who have worked with veteran, military, and/or family stakeholders, universities or think-tanks, and familiarity with related government programs and services for veterans, families, and related civilian human services programs.


Specific responsibilities include:
• Work with O2O National leadership team to administratively set up projects, compile and monitor the project, its structure, and processes.
• Support O2O leaders in the forecasting and identification of future needs to drive efficiencies.
• Regularly engage with and conduct reviews with O2O National Leadership team, IVMF budget team, and relevant governance committees to continuously monitor the project portfolio and financial impacts.
• Ensure the oversight and coordination of dependencies across the project and resolve or escalate conflicts, as necessary.
• Elevate any vulnerabilities or risks to the project, so that O2O leaders can make informed business decisions regarding design, implementation, and sustainment efforts.
• Oversee project advertising, marketing, and recruitment efforts to achieve/surpass established deliverables.
• Provide cohesive evaluation summaries and recommendations of prospective partner organizations, resources, and technologies for inclusion in project execution.
• Support selection, implementation, and team training on applicable tools or software, as required.
• Develop and maintain follow-on program participating events to include (but not limited to) networking events, employer panels, and industry employer spotlights presentations.

Stakeholder and Ecosystem Relationship Management:
• Serve as primary tactical O2O liaison with identified Boeing points of contact and accordingly set and maintain a standard communication cadence as specified by project requirements.
• As directed, support O2O project leaders in the management and oversight of project milestones to include attending or facilitating project planning meetings, agenda development and scheduling, and communication with project sponsors, clients, and stakeholders.
• Serve as lead project manager for complex projects involving multiple teams and external partners, as well as special/strategic project initiatives deemed critical by the O2O National Leadership team.
• Establish, cultivate, and maintain an ecosystem of Aerospace and Defense key stakeholders to include employers, content delivery partners, employment resource providers, and others in conjunction with IVMF, O2O, and Boeing leadership.

Training Program Design, Implementation & Efficacy Measurement:
• Participate in the development and rollout of project training content
• Partner in the development and evaluation of prospective LMS options.
• Manage the learning pathway content served through the identified learning management system.
• Create and distribute, training records, and associated templates.
• Maintain accuracy of complex LMS processes such as consistent application of course descriptions, curricula configurations, course or class changes and instructor assignments.
• Monitor usage and performance of the LMS . Performs analysis and troubleshooting to identify potential resolutions for learning applications and/or user experience issues.
• Analyze reporting data and provide recommendations strategic direction to leadership.
• Coordinate with operational partners to receive referrals and report outcome data.
• Train O2O program staff on the Aerospace and Defense learning pathway.
• Maintain learning resources for active program participants to ensure relevancy and integrity.
• Ensure graduates are provided with follow-on resources and facilitate hand-off to the alumni services.
• As needed, support and advise O2O National Leadership on vendor evaluation and selection for new solutions.

Internal/External Program Performance Measurement & Reporting:
• Coordinate with key O2O National Leadership team and IVMF operations and SU offices (sponsored programs, general counsel, institutional protections) to support performance reporting and budget management of Boeing contract.
• Development of key performance indicators (KPIs) based off contract requirements and strategic goals.
• Establish, maintain, and support project reporting using determined project KPIs.
• Contribute to relative proposal writing and preparation for new grants and opportunities, with a focus on project scoping, resourcing, and related pre-planning activities pertaining to the Boeing contract.

Physical Requirements




Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link https://www.sujobopps.com/postings/86976 Job Posting Date 05/26/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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