Community Engagement Worker, Community Health Engagement (CHE)

California State University, Monterey Bay
California, United States
Salary Not specified
May 26, 2021
Employment Level
Employment Type
Part Time

Community Engagement Worker, Community Health Engagement (CHE)

Department Name: Health Sciences & Human Servcs
Job Number: FP2021-721
Status: Position Open Until Filled.Position Open Until Filled.
Priority Screening Date:
Recruitment Status: Position Open Until Filled.

Position Description:
This a part-time, 29-hour per week position. This position is dependent upon grant funds.

PURPOSE: The Community Engagement Worker's primary function is to provide critical outreach, case management, well checks, assessments, education, support, and referrals to medical and behavioral health providers, substance use treatment, housing programs, and other resources as appropriate to homeless individuals in Monterey County.

POSITION SUMMARY: The Community Engagement Worker is part of the Homeless Engagement and Response Team (HEART) and will participate in daily county-wide outreach to people experiencing homelessness in Monterey County. This position is under the oversight of the CHE Principal Investigator and the general supervision of the CHE Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Conduct daily county-wide outreach activities to develop relationships and build rapport with clients to assist them with finding a traditional home (apartment, house, room for rent, etc.) within the community of their choice.
  • Provide supportive counseling to individuals regarding the use and effect of alcohol and drugs.
  • Assist individuals to identify their need for treatment, provide substance use treatment referrals, and collaborate for individualized care
  • Conduct assessments to identify housing needs and referrals for social and housing services and work together with clients to identify housing needs, to identify potential barriers to maintaining housing, and develop strategies for maintaining housing.
  • Educate clients on different housing resources and options available to them. Work directly with clients to apply for and obtain appropriate services. ● Develop and implement a community care plan for individuals enrolled in case management.
  • Provide information and instruction to participants regarding how to administer self-care and local resources available to them.
  • Follow-up with each participant at least weekly to ensure they are making progress towards their goals and provide backup documentation in the client's file.
  • Provide individualized support that helps participants develop a plan that identifies barriers to acquire and sustain housing and improve their health and wellness
  • Network and collaborate with Monterey County area housing resources and area homeless service providers.
  • Work directly with area homeless service providers to verify the homeless status of clients and to complete Continuum of Care/Homeless Certification paperwork.
  • Maintain accurate and timely documentation of progress notes, financial records, and other data necessary for client care and reporting goals/outcomes.
  • Maintain client-related data systems
  • Maintain confidential, professional boundaries with clients.
  • Conduct CARS/ VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool), on all new clients in order to connect them to proper intervention and services. Document results, complete match initiation form.
  • Maintain documentation standards as set forth by CHE policies.
  • Ensure all program data is accurate and entered into the appropriate program documentation system as contractually required. (i.e. HMIS, internal spreadsheet, CARS, etc.)
  • Participate in staff meetings, collaborative case conferences, support team meetings, and other related meetings.
  • Must have own transportation, valid driver's license, and auto insurance to conduct job-related travel, and the ability to complete a web-based training in defensive driving.

Other Functions:
  • Performs other job-related duties and special projects as assigned


Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.

Knowledge, Skills and Abilities:
  • Ability to Engage and establish rapport with hard to reach clients
  • Ability to work independently and as part of a multi-disciplinary team
  • Ability to exercise mature and professional judgment
  • Good problem solving and conflict resolution skills
  • A highly motivated self-starter with the ability to coordinate multiple projects and tasks
  • Proficiency with Microsoft Office software
  • Flexible, adaptable, and capable of working in a fast-paced, professional environment
  • Availability to work evening and weekends as requested by management, and based on the operational needs of the Street Outreach program
  • Strong written and verbal communication skills
  • Ability to work and communicate as part of a team
  • Ability to maintain regular and consistent attendance
  • Ability to obtain CPR/First Aid certification
  • Knowledge familiarity with Person-Centered and Solution-based approaches, Motivational Interviewing, Harm Reduction and Housing First models of service delivery

Minimum Qualifications:
  • A four-year college degree from an accredited institution is desired. A degree in Nursing, Social Work, and Public Health is preferred or enrolled in a four-year college with a concentration in social services, health and/or wellness field.
  • Minimum 2 years experience working with homeless or other marginalized populations.

Specialized Skills:
This position requires flexibility in hours that may include working evenings and weekends.

Preferred Qualifications:
  • Bi-lingual capabilities are helpful but not required
  • Demonstrated understanding of and commitment to CSUMB’s vision statement

Special Conditions of Employment:
  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position is required to comply with confidentiality requirements outlined in HIPPA and the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

Compensation and Benefits:
This is a non-exempt position and as such is not eligible for the overtime provisions of the Fair Labor Standards Act.

Salary Range: $22.00 per hour

University Corporation at Monterey Bay positions are “at-will” employment.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

How to Apply:
To apply, visit

For full consideration, submit the required documents. For assistance or if you require an accommodation, please call (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map).

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to: Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S.


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