Enrollment Counselor

Colorado State University Pueblo
Colorado, United States
$40,000.00 - $45,000.00
May 26, 2021
Employment Level
Employment Type
Full Time
The University makes available a broad array of credit and non-credit courses, seminars, and workshops through the Division of Extended Studies. Some programs are offered on campus and others at off-campus sites more convenient to persons living outside of Pueblo. Off-campus instruction sites include Colorado Springs Tower Location and Fort Carson. 
A primary aim of the Division of Extended Studies is to provide courses to part-time students. A variety of educational methods – classroom instruction, correspondence courses, on-line courses, conferences, workshops, and seminars  - are utilized to expand educational access and meet the needs of student at convenient times and settings. Students may earn academic credit toward a degree, study for career advancement, or purse cultural and avocational interests.


 Description of Job: The Enrollment Counselor is an integral member of the Extended Studies student recruitment team.  Specific duties include, but are not limited to: develop and facilitate online campus programs for online and correspondence students;   provide counseling on the admissions and enrollment process to prospective students;  participate in recruitment activities and visits to community colleges, technological institutions and hospitals; maintain positive relationships with community college personnel; monitor inquiry and applicant data to ensure progress on pace with enrollment targets, maximize yield, and proactively identify issues impacting student progress within the enrollment process. Recruit and assist transfer students with admission; and assist in the development of communication plans, and recruitment publications. Creates communication plans, tracks online and correspondence inquiries and applications.

Primary Duties

Student Recruitment and Support 
Recruits new students to Extended Studies through targeted recruitment activities such as:  representing CSU-Pueblo Extended Studies at college fairs both in-state and online; conducting information sessions, application days, and registration days at community colleges and online college fairs. Monitor inquiry and applicant data to ensure progress on pace with enrollment targets, maximize yield, and proactively identify issues impacting student progress within the enrollment process, as well as providing ES information on recruiting and marketing efforts, for successful completion of targeted recruitment.  Provides information on admission requirements, academic programs, special services, scholarships and financial aid, etc.   Encourages prospective students to schedule online information sessions with the goal of application submission for admission.  Provides a personal connection to the University for prospective students by reaching out to students on an individual level (as appropriate) and providing appropriate follow-up to student inquiries.

Community College / Outside Business Partnerships and Relationships
Works to create and maintain a positive working relationship with community college counselors and CSU Pueblo department heads. Conducts update sessions with counselors; coordinates online counselor receptions; provides potential students with timely information regarding their incomplete application lists and possible scholarship opportunities.

Outreach/Innovation and Marketing 
Assists with the online student recruitment planning process, including communication plans and publication development, as well as online activities for students.

Data Tracking and Coordination
Tracks online and correspondence applications, admissions data, and manages admissions CRM email inbox and gateway functions.

Ancillary Duties
Other duties as assigned.


 Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights: Minimum Qualifications
  • Bachelor’s degree from a regionally accredited college or university.
  • Valid driver’s license. 
  • Excellent written and oral communication skills. 
  • Willing to plan and execute travel, both in and out of state. 
  • Willing to work evenings and weekends as needed. 
  • Ability to work with diverse populations. 
  • Ability to lift and carry materials for recruiting purposes. 
Preferred Qualifications
  •  Bachelor’s degree from a regionally accredited institution in marketing, communications, or a related field. 
  • Personable and approachable to prospective students/parents.
  • Ability to work independently and self-motivate.
  • Ability to multi-task, prioritize, and follow-up in a timely manner, in the office and while traveling.
  • Bilingual (Spanish).
  • Experience in college admissions, visitors center, sales or comparable positions. 


 Supplemental Information: All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position: 
  1. a letter of intent (cover letter);
  2. a current resume or CV;
  3. unofficial or official transcripts showing degree conferred; and
  4. three professional references with contact information to the on-line application.
Applications submitted without the required attachments above or an application not completed in its entirety will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until the position is filled, though all applications received by 4 p.m. (MST) on Monday, June 7, 2021 will be given full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students.  CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy.  Students can choose from 35 undergraduate programs with 81 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business; the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 13 graduate programs.
 CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution.  Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.  
 Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report.  CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
 At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience.  Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:
  • Medical Insurance and Prescription Drugs 
  • Dental Insurance 
  • Vision Insurance 
  • Flexible Benefit Plan 
  • Basic Term Life Insurance 
  • Voluntary Term Life and AD&D Insurance 
  • Long-Term Disability Insurance 
  • Employee Assistance Plan (EAP) 
  • Travel Accident Insurance 
  • Voluntary Critical Illness and Accident Insurance 
  • Wellness Incentive Program
  • Annual & Sick Leave 
  • Retirement Plans
  •  About Pueblo, Colorado 
     The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west.  The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
     CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
     The University reserves the right to check additional references, with prior notification given to the candidate.
     Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
     It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities.  If you need accommodations, please contact the Office of Human Resources and Institutional Equity at (719) 549-2441 or 
     In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety. 
     Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.