DIRECTOR OF STUDENT ACADEMIC SUCCESS

DIRECTOR OF STUDENT ACADEMIC SUCCESS

Req #: 190253 Department: UW BOTHELL – ACADEMIC AFFAIRS Job Location: UW Bothell Posting Date: 05/24/2021 Closing Info: Open Until Filled Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience. Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.

Although open until filled, priority application date is June 6, 2021. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

Located in the heart of the Puget Sound region, the University of Washington Bothell is one of the most dynamic public universities in the state of Washington. The campus is committed to increasing access to an excellent UW education and preparing students to be leaders throughout Washington and beyond.

UW Bothell provides students a participatory, cross-disciplinary experience grounded in hands-on learning, community-based research, close relationships with faculty as teachers and mentors, and the personalized support of staff who are dedicated to student success.

The campus offers more than 55 undergraduate and graduate degrees. Current enrollment is approximately 6,000 students. More than 90 percent of undergraduates are from Washington State, more than 40% are first-generation college attendees, and more than half are students of color.

The University values hiring faculty and staff who have demonstrated experience and ability to work successfully with diverse student populations and who can contribute to a campus culture that promotes equity among colleagues.

Diversity and inclusion are core values at UW Bothell. Our work begins with the acceptance and celebration of the differences that are represented through the many diverse and minoritized communities on our campus and in the surrounding community. We recognize that we are bound together in a collective experience and that our actions impact all in our community. When we focus on the lives of the most marginalized groups among us, we also create conditions of equity, justice and academic excellence for everyone.

The three priorities of the University’s current Strategic Plan - Increasing Access, Achieving Excellence are to: strengthen diversity and equity, enhance community and campus engagement, and advance cross-disciplinary teaching and scholarship.

In addition to having award winning faculty and staff, UW Bothell has been recognized for innovations in academic programming and support services designed to help students graduate on time and debt-free. It has also earned both recognition and awards for its work in the area of environmental sustainability.

The Director of Student Academic Success plans, oversees, organizes, and directs student services for the Office of Student Academic Success, and is responsible for establishing policies and procedures necessary to support students and staff. This position oversees and manages the pre-major academic advising team. The Director provides leadership and corollary support for first-year admissions, the internal application process, strategic coordinated care using our success management system. pre-major student retention, and other retention and success initiatives to ensure that these functions fulfill pre-major student needs, as well as the goals and objectives of the Office of Student Academic Success. This position reports directly to the Associate Vice Chancellor for Student Success and performs a variety of professional-level administration and programmatic functions, including developing strategic plans and overseeing their implementation.

RESPONSIBILITIES:
Leadership of Pre-major Advising:

• Provide leadership and direction for the advising of pre-major students and ensure the pre-major advisors have the support and supervision needed to be responsive to student needs.
  
• In collaboration with the AVCSS, develop and administer the FYPP budget for student services and advising initiatives. Direct the forecast of additional funds needed for programming, materials, and other expenses. Monitor and approve expenditures; make mid-year corrections.
  
• Train and mentor Office of Student Academic Success staff to develop their full potential and to enhance the continuity of competent and committed staff, including developing leadership capacities of staff to ensure they meet their professional goals.
  
• Cultivate a diverse, cohesive, mutually accountable, and high-performing staff that can proactively anticipate and address organizational challenges. Includes general supervision, corrective action, resolution of personnel disputes and problems, assistance with promotion, and reclassification.
  
• Provide support in handling complex student issues including oversight for petitions.
  
• Implement relevant research-based practices and strategies to ensure pre-major students receive relevant, intentional, and identity-based advising.
  
• Assess advising policies and practices; develop and implement practices that support increased advising capacity and quality for a diverse student body.
  
• Serve as voice of authority the Office of Student Academic Success and University policies and procedures for pre-major academic and student services.
  
• Develop long and short-term strategic goals, which are in alignment and support of the Office of Student Academic Success strategic direction and University of Washington Bothell Strategic Plan.
  
• Plan, facilitate, and schedule staff meetings.
  
  Leadership of Student Academic Success Programs:
  
• Under the general direction of the AVCSS, shape and inform the planning and implementation of strategic initiatives to improve programming and services to students. Keep AVCSS apprised of emerging or ongoing issues in areas of responsibility.
  
• Act as liaison to campus and school-wide committees and task forces to support student success and academic advising
  
• Collaborate with schools and other campus programs to ensure pre-major students have successful transitions into and through UW Bothell, into major that meet their desired career and post-graduation goals.
  
• Collaborate across tri-campus to develop and implement programs that promote student success.
  
• Participates in regional and national conversations in supporting student success in the ever-evolving higher education landscape.
  
• Co-chair the Coordinated Care Leadership team that oversees the application administration of UWB’s student success management system and the corresponding strategic coordinated care network.
  
• In collaboration with the AVCSS, identify systemic barriers in curricular and academic pathways and work with faculty and campus leaders to find equity based approaches to remove these barriers.
  
• Keep AVCSS apprised of emerging or ongoing issues in areas of responsibility.
  
• Prepare reports, proposals, and other documents that support the work of the department.
  
• Use valid and reliable instruments that assess student success and the evaluation of programs and services. Disseminate information of assessment findings to campus and external constituencies. Facilitate the use of assessment findings for continuous improvement.
  
  Other duties as assigned.
  
  MINIMUM REQUIREMENTS:
  
• Master’s Degree in education, counseling, student development, social services or similar area.
  
• At least four years of academic advising experience in higher education or closely related student-facing or student services experience including at least two years of management and leadership experience in a higher education context, involving team supervision and/or development.
  
  ADDITIONAL REQUIREMENTS:
  
• Demonstrated experience in managing strategic development and implementation of new initiatives. Ability to develop, implement, assess and refine initiatives in a deliberate, collaborative, timely, and effective manner, and to motivate others.
  
• Demonstrated facility in working with and promoting the success of student populations strongly represented at UWB: first-generation, URM, immigrant, and international students.
  
• Demonstrated aptitude for advising in or across multiple programs of study and in interdisciplinary fields.
  
• Ability to clearly communicate with campus leadership and advocate for students’ success.
  
• Demonstrated excitement to work in a diverse, dynamic, challenging environment and be invigorated by innovation.
  
• A strong foundation in applying a social justice and equity theoretical framework to all aspects of program design, implementation, and evaluation.
  
  DESIRED:
  
• Aptitude for learning and adapting new technologies pertinent to student enrollment and advising management (e.g., databases, client relation management systems, etc.
  
• Facility with basic content management software and graphics for print and electronic mass communication.
  
• Bilingual ability to speak and write fluently in a language other than English (Spanish, Chinese, Korean preferred).
  
• Experience with using EAB Navigate or similar systems to generate reports for data informed decision making.
  
• Demonstrated ability to develop and maintain successful campus and community partnerships
  
• Experience teaching or training college undergraduates.
  
• Familiarity with national models or programs relating to student success in higher education
  
  CONDITIONS OF EMPLOYMENT:
  
• Work is performed in an office setting during regular business hours.
  
• Occasional evening and weekend work.
  
  Application Process:
  The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .



Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability , and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .