Computer Support Assistant
Computer Support Assistant
Job no: 527495
Work type: Classified Staff
Location: Eugene, OR
Categories: Healthcare/Nursing, Information Technology
Department: University Health Services
Classification: Info Technology Consultant 3
Appointment Type and Duration: Regular, Ongoing
Salary: $24.99 - $40.52 per hour
Review of Applications Begins
Position closes June 18, 2021.
Special Instructions to Applicants
Please upload the following with your online application:
- Cover letter which expresses your interest in the position and
fully articulates how you meet the minimum qualifications,
professional competencies, and any preferred
- Current resume which includes dates of employment.
Applicants will also be asked to submit the name and contact information for three professional references, one of which must be current or most recent supervisor (if not currently employed). Candidate will be notified prior to references being contacted.
Any application missing the above documents/information may be considered incomplete.
The University Health Center (UHC) is a unit within the Division of Student Services and Enrollment Management and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the mission of the UHC.
This position works in support of the University Health Center mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments.
The UHC information technology department supports all departments within UHC and their technology needs, supporting a wide range of applications and systems from general medical, radiology, laboratory, dental, and physical therapy.
The purpose of this position is to assist the University Health Service's Health Information Technology Team working with the EHR Team and the entire UHS staff in providing computer and electronic health record (EHR) support services, assistance, and technology expertise for the Health Services staff. The position works under the general direction of the Health Information Technology Manager/Clinical Applications Coordinator.
One main focus of this position evaluates, plans, tests, and implements new projects and system improvements for the medical electronic health record, laboratory information system, and ancillary departments.
The second main focus is upon systems administration support including, but not limited to, server deployment and administration, Windows client patching, updates and deployment, virtualization management, and system backups and replication.
May require work, at times, on weekends and/or holidays.
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
- Position requires successful completion of a criminal
background check and routine screening of Medicaid and Medicare
Exclusion Lists. Employee loses eligibility for employment if on
the List of Excluded Individuals and Entities (LEIE) and/or System
of Award Management (SAM).
- Must be in compliance with UHC policies regarding tuberculosis
screening, measles and mumps (MMR), seasonal flu, hepatitis B, and
other immunization requirements.
- Demonstrated experience with and/or commitment to working
effectively with individuals from diverse backgrounds, in support
of an inclusive and welcoming environment.
- Ability to work independently on designated computer
- Ability to handle several projects or simultaneous work
- Ability to prioritize work effectively.
- Ability to effectively communicate with frustrated computer
- Ability to handle frequent interruptions.
- Demonstrated work experience and a strong working knowledge of
Windows operating systems (Windows 10, Server 2016 and Server 2019,
- Demonstrated work experience and knowledge of Group Policy
Objects and supporting computers in a MS Active Directory
- Demonstrated work experience and knowledge of Microsoft
- Demonstrated work experience and knowledge of MS Office
applications (Word, Excel, Power Point, Access).
- Demonstrated basic skills in HTML authoring and modern web
development methodologies and tools.
- Experience with EHRs, especially the clinical
- Experience working within a health clinic, including a college
- Experience with change management.
- Experience supporting backup systems both hardware and virtual
- Experience supporting HL7 messaging format.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background inquiry.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at firstname.lastname@example.org or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.
To apply, visit https://careers.uoregon.edu/en-us/job/527495/computer-support-assistant