Housing Information Technology Manager
Housing Information Technology Manager
Job no: 527493
Work type: Officer of Administration
Location: Eugene, OR
Categories: Computer and Information Science, Information Technology
Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $60,000 - $70,000 per year
Compensation Band: OS-OA07-Fiscal Year 2020-2021
Application Review Begins
June 7, 2021; position open until filled
Special Instructions to Applicants
Along with your online application, please upload a cover letter, resume, and responses to the following supplemental questions:
1. Please describe your experience managing the installation of, or installing, IT equipment in a new building or office.
2. Please describe your experience working with POS (point of sale), dining or building automation software?
Living on campus adds tremendous value for students and contributes to higher grades, staying and graduating from the University, and future success.
University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students' development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.
We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units include Business Services, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is an educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).
The Housing Information Technology Manager provides leadership, training, and support for technology, hardware, software and networking to University Housing staff, residents, and guests. This position applies technical expertise and leadership consistent with the mission and technical needs of University Housing, supports the division of Student Services and Enrollment Management (SSEM), and collaborates with other information technology units on campus. The position has overall responsibility for the ResNet Help Desk, asset management, and infrastructure planning.
The position is a system administrator for Kronos (Housing's timekeeping system) which ensures over 1,000 employees times are recorded and processed. The position spearheads new IT projects within Housing. The position has supervisory responsibilities for the ResNet Service Desk Coordinator and all student staff.
The position reports to the Assistant Director of Information Technology (IT) for University Housing and in their absence, provides leadership and oversight of the University Housing IT department including supervision of Housing IT staff.
- Bachelor's degree
- Two years of experience administering desktops, applications,
and/or network systems including, but not limited to, Windows
administration, Active Directory administration, and file services
- One year of supervisory experience in an information technology
role or two years directing the work of others in an information
- Demonstrated ability to teach/train new as well as experienced
IT users across a complex organizational structure
- Demonstrated ability and commitment to working with students
and staff from diverse backgrounds
- Demonstrated ability to communicate clearly across all levels
of the organization and to work collaboratively to develop and
support the organizational vision
- Excellent project management skills
- Outstanding analytical skills
- Excellent customer service skills
- Ability to effectively foster cooperation among colleagues and
manage resources, technology, and processes to achieve strategic
objectives and goals
- Demonstrated ability to communicate, both verbally and in
written reports, complex policies and procedures to a diverse
campus population; ability to understand policies, procedures, and
- Bachelor's or advanced degree in management information
systems, computer science, or related field
- Experience in a help desk setting
- Experience in an information technology role in a higher
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at email@example.com or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.
To apply, visit https://careers.uoregon.edu/en-us/job/527493/housing-information-technology-manager