Instructional Support Technician III - Music

Oregon, United States
Salary Not Specified
May 25, 2021
Employment Type
Full Time
Instructional Support Technician III - Music

Requisition ID req830 Department Music Campus RC-Rock Creek Campus Employment Type Classified-Full Time Best Consideration Date Apply Immediately; This job posting will close once sufficient qualified applications have been received. Position Summary

The Portland Community College Music Program seeks an Instructional Support Technician based at Rock Creek Campus. The Music Program welcomes students from diverse backgrounds and abilities to study, perform and develop their instrumental or vocal skills in preparation for transfer to four-year institutions as music majors and minors. The instructional support technician enhances students’ learning experience by ensuring classes, events, and facilities are properly organized and set up to run smoothly. Their work involves coordinating digital audio and video production, designing and delivering promotion campaigns, managing live music performances, maintaining studio/lab spaces, purchasing equipment and supplies, and managing the equipment loan program. The instructional support technician also coordinates the work of casual staff, including student workers. The scope of this includes developing work schedules, onboarding, and providing ongoing coaching.

The successful candidate will join a department committed to designing, fostering, and facilitating learning environments that are welcoming to a diversity of communities, with an emphasis on communities historically excluded from access to music programs, such as women and people of color.

Technical competence is important. But even more important is an enthusiasm for learning and personal growth, a joy in collaborating, and a desire to encourage and foster growth in others.

Specific Cover Letter Instructions

In a cover letter, please address the following:

  • Describe how you meet the success criteria in this posting.
  • Describe your experience with any of the preferred qualifications listed below.
  • Why does the Music Instructional Support Technician position appeal to you?

See the classification description for additional information:

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

  • Experience supporting live music events using sound reinforcement streaming technologies.
  • Experience promoting programs and events by creating and distributing print and digital media.
  • Demonstrated ability to maintain music or event facilities and equipment, such as recording studios, performance spaces, and musical instruments.
  • Experience working in a collaborative team setting which involves scheduling, coordinating, and managing the work of team members.
  • A demonstrated commitment to supporting equity, diversity, and inclusion.
  • Ability to use software to record, edit, mix, and master music.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

  • High school diploma or equivalent.
  • Two years of post-secondary education in a specific technical discipline appropriate to the instructional support (relevant experience may substitute for the post-secondary education requirement on a year-for-year basis).
  • Two years of experience supporting laboratory activities in the technical area is required.
  • Must have proven communications skills adequate to assist students in understanding the work they are to perform and ability to lead others.

Preferred Qualifications

  • A commitment to continuous learning and personal improvement.
  • Clear understanding of equity concepts, laws, regulations, policies and procedures as shared on PCC’s Office of Equity and Inclusion website:
  • Intermediate user of recording studio technologies and processes.
  • Intermediate understanding of digital audio recording software to record, mix, and master music events: Ableton, Logic, ProTools, or Studio One preferred.
  • Experience managing sound, video streaming technology and lighting for live music performances.
  • Intermediate user of software used to create digital and print promotional materials, event documentation, audio and video recordings.
  • Experience using Adobe Creative Suite preferred.
  • Experience scheduling and coordinating the work of casual employees, including student workers.
  • Experience using social media, web pages (CMS - Wix, Squarespace, etc.), newsletters (Mailchimp, etc.), and email to promote events.
  • Excellent interpersonal skills.
  • Demonstrated knowledge of contemporary and historical contributions of diverse people to any, several, or all of the following fields: music, art, design.
Position Grade 18 Starting Salary Expectations The first two steps of the range are: $42,241 to $43,508 per year. Higher salary placement may be available based on qualifications, experience and internal equity. Position Grade Salary Range $42241 to $67785 Annual Salary FTE 1 PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)

  • Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
  • 8 hours of sick leave per month
  • 24 hours of additional personal leave days per year
  • 11 Paid holidays

View a complete list of PCC benefits .

Working Conditions and Physical Requirements


  • Work pressure, disturbances of work flow and/or irregularities in work schedule are expected and occur on an intermittent basis.
  • Changes in the performance environment require occasional upgrading of skills. Working conditions may be somewhat disagreeable requiring occasional exposure to safety hazards, noise and temperature extremes.


  • Some learned physical skills are required.
  • Physical effort such as frequent standing, walking and lifting; guiding and/or carrying of lightweight materials or equipment; occasional periods of sustained effort.
Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

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