Public Affairs/Communication Specialist (Recruiter) (PACS II)/Jack Brown College of Business

California State University, San Bernardino
California, United States
Salary Not specified
May 25, 2021
Employment Level
Employment Type
Full Time

Public Affairs/Communication Specialist (Recruiter) (PACS II)/Jack Brown College of Business & Public Administration
California State University, San Bernardino

Job No: 500032
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

The Jack H. Brown College MBA program is AASCB accredited and offers high-quality faculty, relevant curriculum, convenient class times and affordability! The JHBC MBA program is designed to prepare promising students for positions of increasing responsibility and leadership through education in the broad scope of business.

Job Summary

Employment Status: Full-time, Exempt, Temporary position

The primary purpose of the MBA Recruiter is to represent, market, recruit for, and grow the JHBC Traditional, Executive, and Executive Online programs. The MBA Recruiter must present a polished and professional image for the JHBC MBA program.


  • Market and promote the MBA Traditional, Executive, and Executive Online programs.

  • Develop an annual program marketing strategy and budget.

  • Write and design marketing and recruiting materials for print and online publication.

  • Design, develop, and execute effective marketing strategies and campaigns for social media, web, print, and other communication channels.

  • Maintain and update the MBA website.

  • Attracts applicants by placing advertisements and posting content on social media platforms, newsgroups, and websites.

  • Develop student surveys and analyze results to determine MBA market trends.

  • Develop and support alumni engagement activities.


  • Communicate and respond to inquiries from potential MBA students in a timely fashion to increase number of students enrolling in MBA programs.

  • Build community partnerships by researching and contacting community organizations and services, colleges and universities, employment agencies, recruiters, media, and internet sites; provide organization information, opportunities, and benefits to community partners; make presentations; maintain relationships and rapport with community and university partners.

  • Coordinate MBA Information Sessions and give presentations on the program.

  • Work with the Graduate Admissions, Center for International Studies & Programs (CISP) Admissions, College of Extended & Global Education (CEGE), Veterans Success, Alumni Affairs and various other university offices as needed to increase recruitment results.

  • In partnership with the MBA director, development metrics and goals for MBA program student recruitment.


  • Provide weekly updates to director, coordinator, applicants, and partners on student application status, missing documentation, deadlines, and next steps in the process.

  • Coordinate and manage supplemental application materials, including GMAT/GRE, resume, statement of purpose, and resume.

  • Interview applicants to the MBA programs and the primary university representative.

  • Coordinate student files.

  • Maintain familiarity with domestic and international admission requirements.

  • Review student records, transcripts, and application status.
  • Other duties as assigned.

Talent Acquisition: *The initial review of applications will begin on May 19, 2021.

Work Schedule

Monday through Friday from 8:00 am to 5:00 pm; weekends, evenings, and overnight travel may be required. May work a modified 4/10 schedule during the summer months.

Key Qualifications

  • Excellent verbal and written communications skills.

  • Excellent interpersonal and communication skills, ability to work at all levels in a large and diverse public university.

  • Experience with preparing professional reports, proposals, and presentations.

  • Experience with developing assessment tools, conducting data analysis, developing and implementing continuous improvement plans.

  • Able to plan and organize work schedule and work independently as well as in a team.

  • Current industry knowledge and experience with running online marketing strategies, specifically social media, web marketing campaigns, and SEO; graphic design skills preferred.

  • Must have reliable transportations and be able to travel independently for student recruitment events.

Education and Experience

  • Bachelor's degree in Marketing, Communications, Public Relations or similar field required AND five (5) years of experience as a program recruiter for a major college or university.

Preferred Qualifications

  • Master's degree in Marketing, Communications, or Public Relations is preferred.

  • Previous experience in a fast-paced sales environment in a highly competitive market.


Anticipated Hiring Range:$55,000 - $65,000

Classification Salary Range: $42,180 - $76,296

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

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