Administrator, Benefits & Records

Community College of Baltimore County
Maryland, United States
Salary Not Specified
May 20, 2021
Employment Type
Full Time

Class Description

The purpose of this class is to perform professional administrative work supporting a functional area within assigned College department or function.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale .

Minimum Requirements

Bachelor’s degree and five years (5) of health & welfare benefits administration experience. Certification as Maryland State Pension Plan Retirement Coordinator required within six (6) months of employment. Relevant professional benefits certification preferred.

For best consideration please apply by June 30, 2021

Class Specific Essential Duties

  1. Provide support to assigned College division and/or function.
  2. Remain knowledgeable about the College, its structure, culture, policies, and practices.
  3. Serve as point of contact for internal and external organizations.
  4. Prepare and analyze reports, as requested.
  5. Develop policies and procedures, as required.
  6. Serve as an advocate for the College and its students, as required.
  7. Serve as liaison between College departments, faculty and/or staff, as required.

Essential Job Duties are examples of duties and are not inclusive. There will be other duties as assigned.

Position Specific Essential Duties

  1. Administer health & welfare benefits for active employees and retirees. Coordinate and ensure timely enrollment, payroll deductions and billing set up for all benefits. Respond to inquiries and resolve enrollment, eligibility, and claims processing issues.
  2. Perform enrollment audits and billing for all benefits according to established schedule and resolve discrepancies as necessary.
  3. Maintain employee records (paper and electronic). Ensure that records retention schedules and file contents are consistent with applicable regulations.
  4. Coordinate with employees, vendors, and other CCBC partners.
  5. Work closely with part time benefits staff for training and daily support of the administration of health and welfare benefits. Provide input to hiring decisions and performance assessment.
  6. Assist with the administration of all leave programs (including FMLA, LOA, and LWOP). Coordinate with Finance to administer group insurance premium notice and collection procedures for active, FMLA, LWOP, LOA and COBRA enrollees. Maintain accurate records.
  7. Administer Workers Compensation Program in conjunction with appropriate external entities. Coordinate with department supervisors and claimants to ensure timely claims and compliance with CCBC policy and applicable regulations. Coordinate with Payroll to ensure appropriate time reporting and payment for pending, denied and approved claims. Respond to inquiries and resolve issues.
  8. Assist Director of Benefits with the development, implementation and monitoring of processes and procedures for health & welfare benefits.
  9. Act as the primary contact for active employees and retirees (as well as the dependents and beneficiaries of retired employees). Provide guidance on benefit elections and support initial enrollment and subsequent changes to coverage according to current rules and regulations.
  10. Represent HR on the committee to plan and coordinate Retiree Recognition Dinner. Assist with the creation of submissions for periodic retiree newsletter, in conjunction with other CCBC departments.
  11. Collaborate with HR team and vendors to prepare and conduct Open Enrollment including planning, fair presence and administrative procedures pre- and post- Open Enrollment in conjunction with HRIS Administrator, benefits vendors, Payroll and other CCBC departments.
  12. Collaborate with HR team to prepare and conduct Benefits portion of New Employee Orientation Programs.
  13. Establish and administer vendor relationships, research and resolve claim and benefit eligibility issues with insurance vendors and retirement agencies.
  14. Conduct pre-retirement counseling and benefits exit counseling. Initiate and coordinate retirement application process through to completion with the retiring agency. Assist employees in transition to retiree health benefits where appropriate.
  15. Provide superb customer service using effective listening skills and ensuring timely research and follow up through resolution. All initial responses to employee and retiree inquiries required within 24 hours.
  16. Maintain SOPs for benefits processes and procedures.
  17. Maintain current knowledge of applicable regulations and recommend plan and administrative changes to ensure compliance.
  18. Prepare and analyze reports and research and participate in special projects as assigned.

Essential Job Duties are examples of duties and are not inclusive. There will be other duties as assigned.

CCBC Full Time Benefits At A Glance
BENEFIT SUMMARY Health and Medical
    • Cigna Open Access Plus (OAP)
    • Cigna Open Access Plus In Network (OAPIN)
  • Kaiser
Prescription Drug Benefits:
  • For CIGNA Plans - included in Cigna Plan Medical Premiums
  • Kaiser - included in Kaiser Medical Premium
Mental Health
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

Dental Benefits
  • CareFirst Blue Cross/Blue Shield Regional Traditional
  • CareFirst Blue Cross/Blue Shield Regional Preferred
Vision Benefits
  • CareFirst Blue Cross /Blue Shield/ Davis Vision
Flexible Spending Accounts
  • Benefit Strategies Health Spending Account $2,600
  • Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
Financial Term Life Insurance: MetLife
  • Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
  • Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.

Permanent Whole Life Insurance: Unum

  • Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
  • Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
Accidental Death & Dismemberment: The Hartford
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.

Long-Term Disability

Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.

Retirement Plans
  • Maryland State Teacher’s Pension System (7% contributory)
  • Optional Retirement Plan (non-contributory)
  • Baltimore County Employees’ Retirement System (7% contributory)
Supplemental (Retirement Annuities) 403(b) and 457(b)
  • Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms.
    The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
  • Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
  • Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
Legal Services
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.

Credit Union
First Financial Federal Credit Union membership available to employees.

Direct Deposit

It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.

Work and Family Employee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.

Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.

Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.

Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.

McDaniel College’s Educator’s Legacy Scholarship Program

CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »

McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.

Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.

The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.

Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!

Mandated Federal Benefits
Workers’ Compensation, Unemployment Insurance, Social Security.

For Your Convenience
  • ATM machines are available at each of the main campuses
  • Check cashing with appropriate ID
  • Free Parking
  • Access to weight lifting facilities, swimming pool and library

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