Academic Advisor - Student Support Services

POSITION TITLE:  Academic Advisor – Student Support Services

QUALIFICATIONS: 

• Bachelor’s degree from a four-year institution of higher learning

• Ability to communicate effectively, both orally and in writing.
• Ability to work with a team
• Ability to engage individuals from diverse backgrounds
• Self-starter and able to work independently
• Records maintenance skills.
• Ability to gather data, compile information, and prepare reports.
• Ability to maintain calendars and schedule appointments.
• Ability to use independent judgment and to manage and impart confidential information.
• Knowledge of academic standards governing student probation, suspension, and/or expulsion.
• Ability to analyze and solve problems.
• Knowledge of student recruitment and retention issues.
• Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.
• Ability to evaluate student transcripts and/or records

RESPONSIBILITIES: 

• Answers student inquiries and resolves problems related to curriculum and course prerequisites, referring to catalogues, written course descriptions, and other appropriate sources.
• Advise students academically, socially and emotionally.
• Make appropriate referrals when needed to mental and medical professionals.
• Receives and reviews transcripts to ensure eligibility for admission to a specific college or program including evaluation of transfer credits and applicability of academic credit to program requirements.
• Initiates and maintains individual student files as appropriate, updating and evaluating file as new information is received.
• Reviews student files to ensure deadlines are met for completing various graduation requirements such as coursework requirements, theses, comprehensive examinations, and other specific program requirements.
• Coordinates with other organizational units to aid in resolution of academic problems.
• Reviews student grade reports each semester to determine probation and/or suspension based on academic regulations of university;
• Assists students in the selection of appropriate courses and concentrations in terms of students' stated preferences.
• Assists faculty advisement, athletic coaches, and/or other counseling personnel by providing records, evaluations, interpretations, and other requested data, recommendations, and conclusions.
• May assist in proctoring examinations and other qualifying requirements or activities required by the college and/or department.
• May supervise lower graded staff and/or student employees; may participate in training and evaluative sessions and recommend methods to improve advisement activities.
• Performs miscellaneous job-related duties as assigned

 QUALITIES AND CHARACTERISTICS

•  Demonstrates
• Trustworthiness
• Confidence
• Enthusiasm
• Initiative
• Flexibility
• Sound work ethics
• Proven Skills
• Listening skills
• Team player

 SUPERVISION AND EVALUATION

• Performance of this job will be evaluated annually by the immediate supervisor in accordance with provisions of the Jarvis Christian College Administrative Policies and Procedures Manual.

 PROFESSIONAL PRESENTATION

• Success in the workplace depends on a strong commitment to the tasks assigned, respect for others and confidentiality in handling, and dealing with prospects, and sensitive constituent information
• Honesty, integrity, and treating others with respect are expected at all times.
• Good presentation skills which include, but not limited to, professional dress/business attire, and excellent verbal, as well as, written skills.

 PROFESSIONAL GROWTH 

• Assume responsibility for own professional growth and development, keeping current of best practices in area of responsibility

 ETHICAL BEHAVIOR 

• Adhere to the Jarvis Christian College Code of Ethics

 TERMS OF EMPLOYMENT 

Twelve (12) month position