Operations Manager

University of North Carolina, Wilmington
North Carolina, United States
Salary Not Specified
May 20, 2021
Employment Type
Full Time

Posting Details

Vacancy Number


Position Title

Business Services Coordinator

Working Title

Operations Manager

Competency Level



Center for Innovation & Entrepreneurship

Primary Purpose of Organizational Unit

The Center for Innovation and Entrepreneurship ( CIE ) houses UNCW’s Small Business and Technology Development Center ( SBTDC ), Office of Innovation and Commercialization ( OIC ), and Seahawk Innovation. The CIE serves as an accelerator space for academic and entrepreneurial pursuits where start-ups, small businesses, and new ideas and ventures from faculty, staff and students grow and house these emerging startup businesses. It is also provides a link for community engagement and collaborations with community businesses, organizations, and government.


Research Services - 31100

College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

The Center for Innovation and Entrepreneurship ( CIE ) Operations Manager executes and assesses operations practices, creates and implements leasing and rental goals and objectives, implements quality monitoring and performance improvement for CIE facilities; develops, updates, and maintains marketing communications information and written reports about CIE activities; ensures safety and security policies, procedures, rules and regulations are interpreted correctly; supervises and mentors student employees and interns assigned to CIE operations and support activities; works with university departments to manage the CIE budget, including purchasing, invoicing, grant award management, travel expenses, advertising, facility repairs and improvements, media equipment, and reporting. The Operations Manager manages day-to-day facility operations and resources effectively to meet operational goals and objectives; coaches and facilitates the student support staff.
Responsibilities also include: Aggregating data and creating reports, coordinating and executing events, facilitating workflow throughout a professional work environment and responding to inquiries regarding programs and events. This position requires the ability to work with minimal supervision and will interface with a variety of individuals and programs including clients, other UNCW departments and government officials, and the entrepreneurial customers.

Minimum Education and Experience Requirements

Bachelor’s degree in business from an accredited institution

Preferred education, professional skills and experience

Knowledge of UNCW internal systems, two years experience working in a university environment

Familiarity with accounting or bookkeeping
Intermediate to expert experience with Excel preferred

Experience with creating and maintaining social media platforms and marketing communications

Excellent Customer Service skills

Entrepreneurial spirit

Ability to multi-task in a fast-paced environment

Required Certifications or licensure

None required

Recruitment Range

$42,000 - $50,000


1.0 (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday, varies with events

Work Hours

8:00AM - 5:00PM, hours may vary due to events

Type of Position


Anticipated Ending Date if Time-Limited

Position Number


Job Posting Date


Posting Close Date


Special Notes to Applicants

PLEASE NOTE : To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of 3 Professional References
Optional Documents
  1. Curriculum Vita
Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity with UNC Wilmington (2021)?
    • UNCW Website
    • UNCW Facebook Page
    • UNCW Linkedin Page
    • UNCW Twitter Account
    • UNCW Employee Referral
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Glassdoor
    • Higher Ed Jobs
    • Hispanic Outlook
    • Indeed
    • Inside Higher Ed
    • North Carolina Job Network
    • Women In Higher Education
    • Other

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