Office Administrative Associate (2 Positions Available)

Community College of Philadelphia

Community College of Philadelphia is dedicated to promoting a work environment that attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond.

Community College of Philadelphia is seeking to fill an Office Administrative Associate position. Under supervision and with the expectation for limited independent judgment, initiative, and decision-making, provide clerical support to the Office of Financial Aid. Duties and responsibilities will be primarily complex and will involve addressing student financial aid issues at the service counter, by phone, and e-mail. The OAA assists the Financial Aid Specialists with special projects for various financial aid programs.

For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button.

Community College of Philadelphia recognizes that our employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important component of total compensation.

Our benefits include:

• Medical, dental and prescription drug plans for employee and all of their eligible family members
• College-paid life and disability insurance
• College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
• Tuition remission (for classes at the College)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution
• Healthcare and Dependent Care flexible spending accounts
• College operates on a 4-day work week during the summer months
• Paid vacation plus holiday and personal time off

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Minimum Qualifications

• A high school diploma or its equivalent (e.g., GED) required.

• Five (5) years of clerical and administrative experience in a fast-paced professional and customer-oriented environment required.

• Demonstrated excellence in customer service and professionalism to internal and external stakeholders (e.g., students, parents, faculty, and the general public) in person, via the telephone and email required.

• Demonstrated proficiency with MS Word and Excel required.

• Excellent communication (oral and written) and interpersonal skills in all media (phone, face-to-face, and email) to effectively communicate with students, the general public, and College staff and faculty required.

• Professional appearance and demeanor required.

• Full and regular attendance required.

• Ability to work extended hours and an occasional Saturday as needed.


Preferred Qualifications

• Financial aid experience preferred.

• Prior experience working in a Banner or equivalent environment preferred.

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