Financial Aid Counselor
- Employer
- Simmons University
- Location
- Massachusetts, United States
- Salary
- Salary Not specified
- Date posted
- May 20, 2021
View more
- Position Type
- Administrative, Student Affairs, Financial Aid
- Employment Level
- Administrative
- Employment Type
- Full Time
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Financial Aid Counselor
Main Campus - Boston, MA
R07552
Reporting to the Associate Director of Financial Aid, the Financial Aid Counselor provides financial aid counseling to students and families for federal, state, and institutional programs in accordance with all applicable rules and regulations. This role is responsible for providing superb customer service consistent with the Simmons value of being student centered in all of our functions. Financial Aid Counselors will have a high level of contact with students and families as well as being responsible for file review, awarding/processing, and participating in recruitment activities. Financial Aid Counselors are responsible for serving both our graduate and undergraduate populations.
The ideal candidate will: maintain a strong customer focus, foster mutual respect, support Simmons University's commitment to diversity, practice and promote teamwork, perform independently, maintain confidentiality, adhere to high standards of personal conduct and maintain and enhance professional/job competency.
About the Office of Financial Aid:
The mission of The Office of Financial Aid support students pursuing a Simmons education through financing, financial education and exceptional customer service.
Core Values
- We are at our best when students are first
- We educate students on their financing options
- We empower students to make financing decisions that work best
for them
Essential Functions:
- Counsel students and parents regarding financing an education
at the University; advise students and parents about financial aid
eligibility, application procedures, available financial aid
programs, costs and financial management strategies including
loans, financing options, and other financial-aid related
matters;
- Manage a student caseload and reviews student applications for
accuracy to determine financial need and award aid in accordance
with applicable federal, State, and University
regulations;
- Analyze various reports to verify continued compliance and
eligibility of students receiving aid under federal, state and
institutional guidelines; notify students of changes in their
awards and offers alternatives, if applicable
- Establish and maintain professional relationships with other
University departments including, but not limited to, Student
Financial Services, Admissions, Registrar and Student
Life;
- Receive, review, and process incoming student documents
including student and parent confidential tax and income
information, for accuracy and completion;
- Participate in various recruitment and retention activities
(new student orientations, Admitted Student days, Open house, etc.)
on an as-needed basis;
- Assist with other projects and initiatives that may be
assigned.
Qualifications:
- Bachelor's degree required;
- Minimum of one year of work experience in a Financial Aid
office having solid knowledge of federal and state financial
regulation principles is strongly preferred;
- Ability to perform complex calculations; analyze situations
accurately, be able to solve problems and offer solutions in order
to adopt an effective course of action;
- Experience with Ellucian's Colleague is preferred but not
required;
- Demonstrated ability to clearly interpret, apply and convey
rules, regulations, policies and procedures while maintaining a
high level of professional courtesy;
- Ability to provide excellent customer service to a diverse
constituency while maintaining successful performance in a
high-volume, fast pace, and confidential service
environment;
- Maintain student confidentiality in accordance with FERPA
regulations;
- Strong problem-solving abilities and the ability to use sound
judgment for decision-making
- Team and service-oriented and able to effectively manage
time;
- Requires some nights and weekends and/or other local travel
during peak season.
Required Application Materials:
- Resume
- Cover Letter
Salary Grade
S05
Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
To apply, visit https://simmons.wd1.myworkdayjobs.com/en-US/Simmons-Careers/job/Main-Campus---Boston-MA/Financial-Aid-Counselor_R07552-2
Located in Boston’s historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.
We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.
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