WorkFirst Life Skills/Retention Advisor

Washington, United States
Salary Not Specified
May 18, 2021
Employment Type
Full Time

General Summary

As a member of the Student Services Division at Highline College and within the Women’s Programs and WorkFirst Services Department the WorkFirst Life Skills Advisor position reports to the Director of Women’s Programs and WorkFirst Services. Under general supervision, the advisor will manage the daily operations of the Like Skills classroom for students enrolled in the program, create curriculum and support and assist students with admissions application, college navigation of degrees and certificates for students that receive a DSHS TANF/WorkFirst monthly cash grant. Life Skills is offered as a course to help students build skills to meet the demands of everyday life and employment. The advisor will also provide support to the Women’s Program annual events and programming.

The WorkFirst Life Skills/Retention Advisor is responsible for providing a broad range of holistic services in support of students enrolled in the Women' s Programs and WorkFirst Services program at Highline College. This position organizes, facilitates, writes curriculum and manages a classroom for WorkFirst Life Skills open entry workshop. The Life Skills course is a M-F workshop and is conducted over school break periods. This position works collaboratively with faculty and staff to ensure student success.

As a member of the WorkFirst educational advisor team, this position assists students in college and WorkFirst navigation, individualized educational and employment goals, individualized education and training plans, credential completion, individual student retention appointments, connects students to on and/or off campus resources, transitions basic education students to credit bearing coursework, case manages student progress and provides quarterly student retention workshops.

This position regularly communicates with WorkFirst partners about WorkFirst student progress. The WorkFirst Life Skills/Retention Advisors represents Highline College and Women' s Programs and WorkFirst Services at on campus meetings and/or off campus community and partner meetings.

This position is an exempt, at-will, full-time position. Hours of work may include evening, weekend and occasional travel.

Essential Tasks

Under the direction of the Director of Women's Programs/WorkFirst Services this position will:
  • Organizes, facilitates, manages and develops curriculum for Life Skills workshop;
  • Facilitates engaging Life Skills topics such as but not limited to time management, study strategies, goal setting, learning styles, employment prep, career planning, self-advocacy, and communication skills;
  • Educates students about Highline educational certificate and degree programs and navigation of ctcLink and explains WorkFirst requirements;
  • Develops individualized educational and employment goals;
  • Develops individualized education and training plans for credential completion;
  • Tracks student progress using case management techniques;
  • Responsible for reporting DSHS monthly participation for those enrolled in Life Skills;
  • Demonstrates knowledge of educational and community resources;
  • Communicates educational and WorkFirst policies, guidelines and procedures to students, staff, faculty and community members;
  • Transitions basic skills students to credit bearing coursework;
  • Maintains confidentiality and adheres to college, state and federal policies;
  • Manages and organizes detailed information about the program and student progress;
  • Demonstrates competent navigation of online educational, employment and community resources and services;
  • Organizes data, maintain files, and prepares statistical monthly and quarterly reports;
  • Maintains confidential paper and electronic WorkFirst student records, documents advising sessions, codes student activities and manages student progress;
  • Develops collaborative relationships on and/or off campus to ensure appropriate referrals to on or off campus resources;
  • Meets monthly and quarterly deadlines.
  • Demonstrated cultural competency skills and commitment to working with diverse, multicultural, first generation, low income and students with disabilities;
  • Demonstrated experience in writing curriculum;
  • Working with an online college course platform;
  • Case management, managing caseloads and case files.
Ability to:
  • Communicate effectively (verbally and in writing);
  • Proficiently use MS Office Suite.


  • Bachelor's degree; AND,
  • Experience working in an educational or social service environment; AND,
  • Experience working with students or clients in advising and development of educational goals.

Desired Qualifications:
  • Master's degree in Education, Counseling, Psychology, Social Science or Social Work;
  • Two years classroom and/or workshop facilitation experience;

Supplemental Information

Your online application must include the following to be considered complete:

  1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;
  2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;
  3. A one-page response to the Supplemental Question.
• National Criminal Background Check may be required.

Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524-5627, Monday - Friday 6:00 AM to 6:00 PM Pacific Time.

Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Highline College complies with Title IX regulations. For details on our policies, see our website

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