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Part-time Graduate Program Coordinator - ITEP/ASL

American University
District of Columbia, United States
Salary Not Specified
Closing date
Aug 25, 2021

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Position Type
Administrative, Academic Affairs, Other Academic Affairs, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Other Student Affairs, Student Activities & Services
Employment Type
Part Time
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The Graduate Program Coordinator is the principal point of contact for prospective and current graduate students within the International Training and Education Program (ITEP) and School Administration, Supervision and Leadership (ASL) programs, which are two of the six graduate programs offered in the School of Education (SOE). Given this is a position that directly supports SOE students, a critical component of this role is embodying and acting with SOE’s commitment to excellence, anti-racism, equity, and inclusion. This position supports ITEP and ASL in increasing enrollment including recruitment efforts that include supporting and engaging students and traditionally underrepresented student groups (e.g. racially and/or ethnically marginalized students, first generation students, international students), supporting equity and inclusion initiatives to create a sense of belonging for all SOE students, and enhancing program quality by advising and being responsive to all students from prospective to graduation stages. This position maintains an in-depth knowledge of, and is able to communicate with, all constituents about the SOE graduate programming, university regulations, and academic and graduation requirements to ensure that graduate students have accurate information and guidance. With an eye toward equity at each point in the academic pipeline (e.g., antiracist and decolonizing approaches), this position is responsible for: a) developing and regularly documenting student programs of study; b) maintaining student enrollment, matriculation and graduation requirements; c) assisting with the development of the SOE course schedule based on these enrollment needs; d) supporting program events such as orientation, open houses and other recruitment events. The Graduate Program Coordinator reports to the ITEP Program Director. The Graduate Program Coordinator collaborates and facilitates communication between the SOE leadership, the ITEP and ASL faculty, and students enrolled in the program. Additionally, she/he/they collaborate(s) with University and School offices and committees (including the Office of Financial Aid, the University Registrar and the Office of Graduate Studies) to provide student support services.

Essential Functions
  1. Student Affairs and Advising. Advise and assist students in academic affairs, including course sequencing, registration, academic program planning, change in status, academic support needs, questions regarding changes, degree audits, questions about finances, and graduation.
  2. Course Scheduling, Production & Management. Working with the program directors, document annual programs of study, including the number of students planning to enroll in each course each semester and assist with the development of the SOE schedule based on these enrollment needs.
  3. Application Administration. Receive and process all graduate applications for the program and communicate with the program director about the status of students in each phase of the application process, including prospective, incomplete and complete applications for application review.
  4. Recruiting and Marketing. Collaborate with SOE leadership and program directors to market the programs to appropriate groups.
  5. Activities and Events. Coordinate and facilitate all ITEP/ASL recruitment and graduation events including, but not limited to, open houses (on-campus and virtual), graduate acceptance day, and program orientations.
  6. Supervision of graduate assistants. Supervise work-study and graduate students (in coordination with the program directors) to ensure competence in carrying out their work duties, including for events in recruitment and retention activities in each of the programs.
  7. Reporting and Administration. Under the Direction of the Dean, Associate Dean, Assistant Dean, and program directors, provide data for reports on SOE students to internal as required.

Position Type/Expected Hours of Work
  • Part-time
  • 20 hours/week
  • The preferred schedule for work hours is to be determined (some remote).
  • This position comes with limited benefits as defined by American University.

Required Education and Experience
  • Bachelor's degree in education or related field
  • 3-5 years of relevant experience in academic advising or other academic program support work experience
  • Skill using Microsoft Office suite including Outlook, Word, PowerPoint and Excel and Google Docs
  • Skill using social media tools and technology for program and/or organizational marketing and outreach
  • Exceptional communications skills are critical as public speaking will be an important component of the position
  • Ability to provide high levels of customer service and exercise tact and diplomacy while interacting with student, faculty, university staff and peers on sensitive matters
  • Must be very detail-oriented, able to multitask and respond to students and other program stakeholders in an accurate and timely manner
  • Exemplary time management and multi-tasking skills
  • Exemplary organization skills
  • Excellent interpersonal skills and strong team-oriented mindset

Preferred Education and Experience
  • Master’s degree preferred.
  • Previous experience or education in higher education.
  • Understanding of university academic regulations, policies and procedures preferred.
  • Preferred experience in higher education system databases such as Colleague

Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us:

For more information or assistance with the American University careers site, email .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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