Employee Labor Relations Manager

Prince George's Community College
Maryland, United States
Salary Not Specified
Closing date
Sep 26, 2021

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Position Type
Administrative, Business & Administrative Affairs, Community Relations & Institutional Outreach, Human Resources Administration, Alumni Affairs, Legal Affairs, Affirmative Action & Equal Opportunity
Employment Level
Employment Type
Full Time

Job Details

Job Vacancy Announcement

Position Title

Employee Labor Relations Manager

Position Type



Human Resources and Organizational Development



Union/Non Union

Non Union

Full Time or Part Time

Full Time



Salary Range

Hiring Salary Range

Salary commensurate with education and experience

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary


Job Description Summary

Responsible for interacting with all non-supervisory level faculty and staff as it relates to labor and employee relations issues and activities. This position effectively manages confidential employee relations issues, including disciplinary actions, employment-related investigations (complaints and conflicts), terminations and separation information, and administers and implements policies and procedures according to governing laws and regulations and assists in the administration of a collective bargaining agreement. This position also develops training modules on a variety of subjects and conducts training as a part of Human Resources and Organizational Development services.

Minimum Qualifications

  1. Bachelor’s degree in Human Resources, Psychology and/or Public Administration—Master’s degree preferred;
  2. Two years full-time experience in employee/labor relations to include grievance investigations; unemployment hearings;
  3. PHR, SPHR, SHRM -CP or SHRM - SCP certification preferred.


CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
  • Conducts day-to-day administration of employee/labor relations activities to ensure compliance of PGCC’s CODE of policies, rules, regulations, and procedures, as well as the Collective Bargaining Agreement ( CBA ).
  • Conducts investigations related to grievances filed by faculty and non-supervisory staff and ensures compliance with College, Federal, and state employment regulations.
  • Consults with the director of talent/labor relations and engagement regarding Human Resources and labor relations issues in such areas as work performance, disciplinary process, terminations, the CBA, and reclassifications and makes referrals to the College’s employee assistance program.
  • Manages Maxient—HROD’s case management system—and prepares statistical reports on employee relations cases (grievances and complaints, etc.) as requested.
  • Recommends policy changes and updates to the director of talent/labor relations and engagement.
  • Researches complex labor and employee issues, and if necessary, refers to director of talent/labor relations and engagement for consultation with legal counsel.
  • Reviews all non-supervisory staff evaluations with Levels 1 and 2 ratings and recommends and assists with the development of Success Plans. Monitors the completion of staff evaluations and reports non-compliant managers to resolution.
  • Advises employees on the interpretation and administration of the College CODE, handbooks, disciplinary actions, and evaluation procedures.
  • Conducts consultations and mediations of employee complaints and grievances prior to filing of formal complaints whenever possible.
  • Tracks employee relations cases to identify complaint patterns within departments and divisions, and recommends intervention or training solutions.
  • Coordinates the revisions of all staff and faculty handbooks.
  • Designs training modules and conduct staff training, and assists the director of talent/labor relations and engagement with staff training and professional development as assigned.
  • Assists the director of talent/labor relations and engagement with policy formulation and changes.
  • Implements and integrates approved Human Resources proposals from the College-wide Forum, to include pilot program results and recommendations.
  • Assists with conducting Knowledge Transfer sessions and exit interviews, with separating employees as needed.
  • Represents the College at a wide variety of functions in a professional and friendly manner.
  • Oversees the coordination of the Honors Convocation and the Faulty and Staff Awards program.
  • Assists with processing unemployment claims and representing the College at unemployment hearings as necessary.
  • Stays current with state and Federal employment regulations.
  • Conducts research and draft Human Resources reports.
  • Provides statistical data on employee relations activities for the annual PGCC Workforce Profile.
  • Provides support in other areas of Human Resources to include executing and supporting initiatives as assigned.
  • Performs other related duties as assigned.

Job Requirements

  1. Must be available to work Monday through Friday from 8:30 a.m. to 4:30 p.m. Work schedule subject to change based on the needs of the department.
  2. Ability to communicate effectively in spoken and written standard English.
  3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Is Background Check Required?


Posting Number


Open Date


Close Date

Open Until Filled


Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
    • Master's Degree or above from an accredited college/university
    • Bachelor's Degree from an accredited college/university
    • Associate's Degree from an accredited college/university
    • One to two years of college credit (30 credit hours is equivalent to one year)
    • Less than 30 credits from an accredited college/university
    • High School Diploma or GED
    • None of the above
  2. * Do you have one of the following; PHR, SPHR, SHRM-CP or SHRM-SCP or an equivalent certification?
    • Yes
    • No
  3. * Do you have at least two years full-time experience in employee/labor relations to include grievance investigations; unemployment hearings?
    • Yes
    • No
  4. * Briefly describe your experience referenced in the previous questions. Enter N/A if you do not have experience. Do not enter 'See Resume'

    (Open Ended Question)

  5. How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  6. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Transcripts
  2. Letter of Recommendation 1
  3. Letter of Recommendation 2
  4. Letter of Recommendation 3
  5. Other

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