Director of Enrollment Operations and Technology
Provide strategic vision and enhancement planning to
Kenyon’s on-premise and hosted/SaaS Enrollment technologies and
Regularly evaluate and assess the comprehensive
technology and data ecosystem and determine gaps and opportunities
Ensure the Vice President for Enrollment Management,
Enrollment Leadership Team, and all Enrollment staff have all data
and systems needed to effectively meet the goals of the
Manage and/or track all technologies and platforms
utilized by Enrollment (some centralized), including Slate,
FrontRush, PowerFaids, Banner ERP, DualEnroll, BigTree CMS,
Provide project management of new implementations and
upgrades and assessments of technology or data gaps within
Oversee and manage all features, processes, and
functions associated with Kenyon’s CRM recruitment system (Slate by
Technolutions), supported by a Senior Business Application
Serve as primary data steward of all enrollment data
to internal partners like the Offices of Institutional Research,
Academic Advising, First Year Programs, the Registrar’s Office,
Program Directors and Faculty associated with the College’s access
and diversity programs.
Establish and lead an effort to provide communication
and tracking tools to a cross-divisional Retention Team
establishing appropriate alerts and providing data to prioritize
Support College strategic initiatives for expansion
of summer and dual enrollment programs.
Serve as primary data steward of all enrollment data
to external partners particularly those engaged in enrollment /
predictive modeling and market research; membership
Ensure impeccable data integrity and security
throughout all enrollment systems and reporting tools.
Support a wide variety of technology and data needs
of an Enrollment division, including focuses of student
recruitment, inquiry management, application management, travel
planning, event planning, reading and selection, communications,
Serve as primary business intelligence resource for
report writing, business intelligence support, and strategic and
operational data analysis, supported by a Business Intelligence
Develop and maintain comprehensive systems and data
documentation across all Enrollment systems and data
Serve as primary liaison to central technology
division for collaboration and shared practices (LIBIS), as well as
key point of contact for all campus stakeholders.
Experience with Constituent Relationship Management
(CRM) systems. (Technolutions’ Slate experience is preferred, not
Expertise with data structures and analytical
Ability to think creatively and analytically.
Ability to prioritize and manage multiple
responsibilities and projects concurrently.
Ability to work both independently, with little
direct supervision and collaboratively, as a member of a team.
A customer-friendly and positive attitude, especially
while working under pressure.
Ability to cultivate and manage key
Ability to maintain confidential information.
Supervisory or management experience preferred.
Bachelor’s degree in Technology-related field or
equivalent relevant experience.
High degree of comfort with technology and data
Experience with Ellucian’s Banner ERP.
Experience with writing data expressions, including
in SQL (preferred, but not required).
Experience with CRM systems (i.e Slate,
Familiar with Student Financial Aid systems, such as
Knowledge of third-party application platforms (e.g.
Coalition, Common App).
Familiar with CMS systems (i.e. BigTree).
Relevant technology experience that demonstrates a
working knowledge of systems, data analysis and/or higher education
Remote/hybrid work environment may be an option for
Kenyon College is a nationally prominent, private liberal arts college where academic excellence goes hand in hand with a strong sense of community and close relationships among students and professors.
Compensation and Benefits
Salaries at Kenyon are competitive and commensurate with experience. In addition to an attractive salary, Kenyon offers benefits for employees and their family members. Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association, children of employees are eligible for 85% tuition waivers at fifteen other of the nation's finest liberal arts colleges.
We also offer health and dental insurance, TIAA/CREF retirement (suspended for the 20-21 year), and many other benefits, including provisions for a spouse, families, and domestic partners. Details about benefits as well as conditions of employment are described more fully in our Staff Handbook.
Kenyon is a unique place to live and work. To discover why it should be your next home, click here.
Kenyon College is an equal opportunity employer and applications from members of all underrepresented groups are encouraged. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to supporting diversity, equity and inclusion. Please visit our Diversity at Kenyon website.