Mail and Copy Center Coordinator

Work Site Location: Coeur d' Alene Campus
Work Schedule: This benefited position is full-time, year round.

Excellent benefits, including retirement

Job Summary:
This position is responsible for planning, organizing and directing the daily operations of the Mail/Copy Center and warehouse operations. The Coordinator is responsible for performing all Mail/Copy functions, as well as supervising full-time and/or part-time staff within Mail/Copy Center Services.

Job Duties:


This list includes, but is not limited to the following:

• Supervises staff including planning, scheduling and assigning work schedules, evaluating work and performance and ensuring that all staff comply with policies, procedures and work instructions.
• Provides the director with regular and timely operational updates and apprises director of any operational issues and concerns.
• Assists in developing departmental procedures and policies.
• Reviews employee training needs and makes recommendations to director.
• Initiates corrective action when necessary.
• Oversees campus support services warehouse, including tracking and accounting for stock and warehouse inventory. Communicates warehouse issues to other department supervisors.
• Operates and troubleshoots minor problems with high-speed copiers and computerized electronic mailing equipment.
• Configures set-ups and assigns manifests to the carrier management and shipping systems to ensure speed and reliability; produces monthly reports for the accounting department.
• Maintains confidentiality of information and documents at all times and ensures staff maintain confidentiality.
• Provides good customer service and responds to inquiries concerning mail or copy center services.
• Assists staff and/or students with the proper classification and mail rates for first class, standard and overseas mailings; and in completing copy center work orders.
• Collects and delivers U.S. mail, campus mail and freight to the NIC campus and warehouse according to USPS regulations.
• Plans and oversees all pick-up and delivery routes and makes changes as needed. Presorts mail for all areas of the campus and outlying facilities.
• Prepares first class and bulk mailings.
• Researches and evaluates efficiency and cost-effectiveness of services and equipment.
• Projects and plans to meet growth needs and organizational goals.
• Operates the forklift to safely move items.
• Creates invoices for campus departments related to services provided based on postage and copy center costs.
• Maintains a positive, helpful, constructive attitude and work relationship with supervisor, college staff, students, and the community.

Marginal Duties

• Performs other duties as assigned.

Minimum Qualifications
Education and Experience : High school diploma or general education degree (GED) and a minimum of two years of full-time related experience and/or training; or equivalent combination of education and experience.

Required License and/or Certifications :
Must possess a valid driver’s license.

Knowledge, Skills, and Abilities:
• Proficient skills in operating office equipment and a computer, including Microsoft Office
• Must have good verbal and written communication skills
• Ability to read, write and speak in English

Employment is contingent upon successful completion of background check

All application materials must be uploaded and the application completed prior to the close date

Advertised: May 14, 2021 Pacific Daylight Time
Applications close: May 28, 2021 11:55 PM Pacific Daylight Time