Program Assistant , Workforce Development

Position Information

Position Title Program Assistant Working Title Program Assistant, Workforce Development Department 201071-EC CSC Operations Pay Rate $12.50/Hour FTE 1.0 FLSA Nonexempt Position Number 998923 Classification CJS10 Special Instructions to Applicants:

A complete UCM electronic application for employment, cover letter and resume required. Incomplete applications will not be considered.

Initial review of applications will begin on May 24, 2021 and continue until the position is filled.

NOTE : A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.

The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status and people with disabilities.

Working hours:

Monday – Friday 8:00 a.m. – 5:00 p.m.

Bargaining Unit No Work Location MIC - Lee's Summit Posting Date 05/03/2021 Closing Date Open Until Filled Yes Position Purpose

1. Function as customer relations specialist to include: serving as first point of contact and responding to customer inquiries.
2. Provide support to Program Manager of Workforce Development to include: assisting with special event, researching new programs.
3. Responsible for creating courses, registrations and enrollments, responding to student inquiries, and processing student surveys for Non Credit Programing.
4. Monitor marketing automation software, badging platform, and assist with webpage design and maintenance when needed.

Education & Formal Training Associate's degree (Specify field(s) of study below), Education/Experience substitution (specify) Other Education & Formal Training

Associate’s degree in Office Administration, Business or related field.

Education may be substituted for experience or experience may be substituted for education. Note that equivalencies are based on the following: AA/60 hours = 2 years experience; BA/BS/120 hours = 4 years experience.

Computer Skills Word-Processing, Spreadsheet, Presentation, Desktop Publishing, Web Page Maintenance Experience

Two years office administrative support experience.

Other Experience Licenses, Certificates, Registrations, & State/Federal Requirements of Position: Criminal History check, Driver's license Other Licenses, Certificates, Registrations, & State/Federal Requirements Special Skills, Abilities, and Knowledge: Attention to detail, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality Other Special Skills, Abilities, and Knowledge

Ability to participate and/or facilitate team projects.

Ability to interpret customer inquiries and make decisions to assist students properly and quickly.

Specify sensory abilities: Physical & Environmental Factors: Other Physical & Environmental Factors Lifting weight Special Working Conditions: Professional appearance, Work in stressful conditions Other Special Working Conditions Ability to Keyboard Special Qualifications: Other Special Qualifications Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents
Required Documents

1. Cover Letter
2. Resume

Optional Documents