Director of Gifts and Data Administration

Job Description

Embry-Riddle Aeronautical University is currently recruiting for a Director of Gifts & Data Administration to oversee the processing of gifts and donor receipts, including tracking pledges and matching gifts, as well as overseeing personnel and programs responsible for acquiring, entering or uploading, maintaining and updating, and analyzing aggregate constituent data.

The Director's team collects data and maintains information for development-oriented activities such as appeals, recognition programs, prospect management, and special events. The Director monitors the use of donor data, following University security measures, and insuring database integrity and accuracy. The Director applies laws, regulations and procedures related to all facets of gift processing and reporting. The Director also assists with the implementation of systems conversions, upgrades, data enhancement, and global changes as required, through the validation of data, existing and new processes. The position supports the Finance Office and auditors with their informational needs related to donation transactions.

In regard to data administration, the Director supervises, independently, the Manager of Constituent Data and a Data Specialist who are charged with implementing ongoing programs of data acquisition via entry, upload, or appending; data maintenance and strategic data hygiene processes; and analyses and reporting on trends, demographics, or other segmented information culled from the data. The Manager and Specialist will be cross-trained in order to enable them to successfully process gifts as well.

Responsibilities include the following:

• Process contributions using fundraising and database management software. Generate and audit batch transmittals of gifts. Communicate with the Finance department to resolve coding and entry inquiries, assists with the monthly reconciliation of gifts and sponsorship revenue.
• Supervise staff and students engaged in gift processing, data entry, and data maintenance. Ensure scanning of all documents into the University imaging archives is accurate and completed in a timely manner.
• Monitor and evaluate all data entry, data transfer and reporting processes to be in accordance with the Financial Accounting Standards Board (FASB), the Council for the Advancement and Support of Education (CASE) and University standards.
• Assists with updating and verifying donor biographical information by using research tools such as LexisNexis in addition to the university’s student information system (Campus Solutions) and the Embry Riddle online community (iModules).

Qualifications

KNOWLEDGE

• Experience effectively managing a team of professional staff
• Proper business correspondence
• Proficiency in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Use of general office equipment and computer
• Use of the internet as a productivity or research tool
• Business and professional etiquette
• Development and alumni relations best practices
• Basic understanding of research

SKILLS

• Excellent written and oral communication skills
• Problem solving skills, emphasizing a solutions-oriented mentality
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Strong analytical skills
• Basic budgeting and cost-estimating
• Customer relations skills
• Comprehend, analyze, and synthesize prospect reports, maps, tables, graphs, and other technical information

ABILITIES

• Develop proficiency in meeting Financial Accounting Standards Board (FASB) and Council for the Advancement of Support (CASE) gift processing and recording standards
• Develop proficiency in effectively using data management, hygiene, and enhancement resources, including but not limited to LexisNexis, iModules, and University systems.
• Energetic and self-motivated, well-prepared, with routinely robust follow through.
• Demonstrate strong character, emphasizing integrity, caring, and honesty, as well as loyalty to the institution.
• Develop proficiency with University’s fundraising database/software
• Maintain positive and respectful engagement with colleagues and clients
• Effectively prioritize and manage multiple tasks simultaneously
• Adaptable and resilient when confronted with challenges and changing priorities
• Manage and meet deadlines
• Adhere to divisional and university policies and procedures.
• Compile expense reports
• Plan and appropriately execute social engagement activities
• Read and generate prospect reports, maps, and other technical information associated with giving and engagement
• Work effectively in a multi-faceted organization and develop cooperative and mutually respectful relationships with stakeholders at all levels as well as diverse individuals and communities.
• Manage sensitive and confidential information
• Demonstrate an authentic and enthusiastic interest in the mission of the university
• Lift overhead and carry 25 pounds
• Optimize travel planning and execution
• Travel on foot, by automobile, aircraft and other means
• Work frequently on evenings and weekends
• Maintain a valid driver’s license and possess the ability to safely and effectively drive