Administrative Support Specialist II - Admin
- Employer
- Auburn University
- Location
- Alabama, United States
- Salary
- Salary Not Specified
- Date posted
- May 11, 2021
View more
- Position Type
- Administrative, Business & Administrative Affairs, Business & Administrative Support
- Employment Level
- Administrative
- Employment Type
- Full Time
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Position Details
Requisition Number
S804P
Home Org Name
Human Devlmnt Family Science
Division Name
College of Human Sciences
Position Title
Administrative Support Specialist II - Admin
Job Class Code
DB15B
Appointment Status
Full-time
Part-time FTE
Limited Term
No
Limited Term Length
Job Summary
The Office Administrative Assistant is vital to the Marriage and Family Therapy Program and Center in the Human Development and Family Science Department. The Office Administrator maintains and improves program functioning and effective delivery of services. An energetic person committed to supporting a team of professionals offering relational and mental health care to the tri-county region will be most effective in this position. The Office Administrator directs the daily functioning of the Center in a positive and healthy work environment that serves clients and moves students through a rigorous and fast-paced program. The position is ideal for growth and development.
Essential Functions
Responsibilities include but are not limited to the following:
• Acts as Office Administrator: Is the liaison and receptionist for the Center; interfaces with the public, clients, students, and future students;
• Maintains electronic medical records ( EMR ) database and scheduler: Effectively knows how to track and manage client care using an EMR system. Audits therapist files and ensures the confidentiality of communications and record keeping. Also, tracks therapist caseload and ensures ethical record-keeping.
• Performs basic accounting: Maintains program budget; calculates, posts, and verifies financial statements, reports, contracts, purchase orders, and vouchers. Also collects and deposits cash, checks, and other negotiable instruments;
• Has intermediate to excellent proficiency in Microsoft Excel and Word: Also knows how to operate standard office programs such as Teams, Adobe, and Qualtrics.
• Ability to track and organize data efficiently: Tracks clinical appointments, completes reports and composes correspondence. Also provides clerical support for Auburn University, COAMFTE annual accreditation, and re-accreditation reporting;
• Professionally communicates with clients: Good on the phone with potential and current clients in crisis. Professionally interacts with students and alumni using various platforms such as Box, Facebook, Zoom, email, and telephone; coordinates program web page changes and completes data entry. Prepares transcribes, and synthesizes student anonymous and exit interviews. In addition, professionally interacts with alumni to track ongoing reporting data, alumni survey data to maintain alumni communication and a database for accreditation and reporting.
• Supervises clinical interns: Works with clinical interns, work-study, and practicum students whose job activity is related to clinic functioning. Collects work logs and supports the work process related to data collection and cleaning.
• Communicates essential matters with the Program Director: A critical thinker who can suggest actual webpage, Facebook, and handbook changes and updates. Is self-motivated and active seeker of instruction when needed, with the ability to self-direct to work on longer-term duties (monthly, tri-annual, and annual) while problem-solving. Is good at taking notes in meetings.
• Tracks and orders office supplies: Ensure that office supplies, materials, and equipment are ordered. Processes work orders and operates office equipment including copiers, scanners, fax machines, etc.;
• Assists in setting up/coordinating special events: May help with workshops and conferences and potentially advertise at health fairs.
Education Level
High School Diploma or equivalent
Field of Study
Years of Experience
6 years
Area of Experience
Experience in administrative support services
Requirements for Additional Job Levels
Education Level
Field of Study
Years of Experience
Area of Experience
Requirements for Additional Job Levels
Minimum Skills and Abilities
Minimum Technology Skills
Minimum License and Certifications
Desired Qualifications
Bachelor’s degree in Business, Human Development and Family Science, or related field
Salary Grade
29
Salary Range
$25,000 - $41,700
Job Category
Office/Administrative Support
Working Hours if Non-Traditional
List any hazardous conditions or physical demands required by this position
Posting Date
05/11/2021
Closing Date
05/25/2021
EEO Statement
A commitment to an inclusive and diverse campus environment is required. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings
https://www.auemployment.com/postings/22857
Documents Needed to Apply
Required Documents
- Cover Letter
- Resume
Required fields are indicated with an asterisk (*).
- * How were you made aware of this opportunity?
- AU Employment website
- Employment websites (Indeed, HigherEd Jobs, etc.)
- Veterans Assistance Services
- Disability Assistance Services
- Newspaper
- Professional Journal
- Listserv
- HR email
- Social Media
- State Employment Service
- Walk-in
- Other
- * Please select the answer that best describes your current
employment relationship with Auburn University.
- Not a current Auburn employee
- Current Auburn employee in position less than one year
- Current Auburn employee in position more than one year
- * Do you have a high school diploma or equivalent?
- Yes
- No
- * How many years of experience do you have in this type of
position?
- 0-1
- 2-3
- 4-6
- 7+
- * Please describe your related experience in detail and provide
the job titles of the positions in which you obtained it. 'Please
see resume' is not a valid answer.
(Open Ended Question)
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