Student Services Coordinator

Position Information

University Code 35114 University Title Senior Student Services Coordinator 1 University Job Family Student Services ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Job Series Scope of Search Local Working Title Student Services Coordinator Position Number 506490 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department Family Medicine & Population Health Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

Position Purpose: To provide educational support for Family Medicine undergraduate medical education programs.

General Responsibilities: The Student Service Coordinator will be responsible for the day-to-day tasks that support the 12CRP and clerkship programs in the Department of Family Medicine and Population Health. Working closely with the Medical Education Team, the duties will include, but shall not be limited to, scheduling and attending meetings for the preceptor and clerkship programs, taking notes and reporting outcomes, processing payments and reimbursements, providing student placement and housing support for M3 clerkship and 12CRP medical students, assisting with student curriculum, evaluation, grading and awards process, supporting the rotation of medical students within other local clinic sites.

Minimum Hiring Standards

Excellent interpersonal and written/verbal communication skills. Excellent analytical/decision-making skills. Excellent computer skills (including database management), clerical skills and organizational skills. Ability to work effectively both independently and as a team member. Demonstrated excellence in providing customer service. Demonstrated excellence in administration or student services coordination. Demonstrated experience in effectively and efficiently coordinating travel reimbursements and expense reimbursements. Demonstrated understanding of the mission and values of the predoctoral team in the Department of Family Medicine at VCU . Ability to anticipate, identify, and independently solve problems related to the logistics of scheduling hundreds of student experiences throughout Virginia and internationally. Demonstrated ability in multi-tasking and time management. Ability to work in a diverse environment required.

Preferred Hiring Standards

Bachelor’s degree in administration or a related field or equivalent combination of education and experience. Experience working in health professions education. Ability to speak Spanish fluently. Experience working directly with VCU School of Medicine and/or VCU and/or Commonwealth of Virginia systems, policies and procedures.

Required Licenses/ Certifications Anticipated Hiring Range $29,000 - $57,000 Application Process/Additional Information Campus MCV Campus Hours/Week 40 hours Normal Work Days/Hours Monday - Friday Job Open Date 04/16/2021 Posting will close on or before Open Until Filled Yes Job Category Administrative/ Secretarial/ Clerical Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link Posting Specific Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application
  2. Reference Letter - 1
  3. Reference Letter - 2
  4. Reference Letter - 3

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