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ASSIGNMENTS AND STUDENT SERVICES COORDINATOR

Job no: 234084-AS
Work type: Staff-Full Time
Department: U HSGASSIGNMENTS
Location: Madison
Categories: Academic Advising, Student Services/Support



Position Summary:

The Division of University Housing is committed to providing an exceptional workplace for its workforce of approximately 450 career staff members and over 2,000 students. University Housing provides an inclusive and safe working environment that promotes engagement, empowerment, and professional development. University Housing operates nineteen residence halls across the University of Wisconsin-Madison campus, providing a home to over 7,800 undergraduate students. We also operate three apartment communities, serving about 2,500 graduate students, academic staff, postdoctoral researchers, faculty, and their families. In addition, we manage seven dining venues across campus, and provide conference group and youth camp housing throughout the summer months.

University Housing is divided into five main departments: Administration, Dining & Culinary Services, Residence Hall Facilities, Residence Life, and University Apartments. Whether we're launching new academic support services, testing out a new recipe, renovating resident rooms, organizing welcome events, cleaning our facilities, or inviting a new summer youth camp to campus, everything that we do is to support the mission of the University and fulfill University Housing's goal to be, "The place everyone wants to live."

The University Housing Administrative departments provide residential accommodations, programs, and services to actively support the mission of the University; meet the needs of students, families, staff, and guests; and foster the development of residential communities. University Housing houses over 7,800 students in Residence Halls across campus and 3,000 residents in University Apartments.

Under the general direction of the Assignments and Student Services Director, the Coordinator for Assignments and Student Services advises students and their families in preparation for their residential experience at the University by directing the activities related to contracting and assignment and meeting Division occupancy goals including learning communities. Working closely with Residence Life and other campus staff, Coordinators forward the Division's academic mission by seeking resolution for students' concerns with room assignments and community living while maintaining tact and sensitivity to ensure fair and consistent practices. Coordinators provide leadership and are a key component of the Division's outreach; both in the recruitment and retention of prospective students and collaborating with campus offices supporting bridge, scholarship, international, and continuing studies program participants. Planning and working closely with information technology staff in the preparation of a housing information system and student portal for the academic year, spring, and summer terms is another essential part of this position. Coordinators work as part of a close knit team affording leadership and/or guidance for the various responsibilities in the Division of University Housing Assignment Office. Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency.

The University Housing Administrative departments are committed to demonstrating our Division of University Housing Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.

University Housing is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because we cannot close as our services must be maintained at all times.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree or equivalent combination of training and experience is required. Master's degree in Higher Education Administration, College Student Personnel, or other related academic disciplines preferred.

Minimum Years and Type of Relevant Work Experience:

A minimum of one year, full-time post graduate work experience in Residence Life/Student Housing, college or university student services office, or other educational institution preferred.

Additional Information:

Primary schedule below.
Schedule alterations as operations and position expectations demand.
Mondays - Fridays, 7:45 a.m. to 4:30 p.m.; occasional evening and weekend commitments.

Department(s):

A852001-UNIVERSITY HOUSING/ASSIGNMENTS

Work Type:

Full Time: 100%

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $40,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To apply online, applicants must submit a cover letter and resume within the online application system. Within the cover letter, please describe an experience where you had to use interpersonal skills to address a difficult situation with a student, client, or customer. How would the skills you gained from this experience prepare you for the responsibilities of this position?

Within the online application system, please identify three professional references that will be able to speak towards your performance in your current and/or most recent positions. University Housing requires that at least two of the three references be either your current or most recent supervisors.

Failure to submit complete application materials within the online application system will result in ineligibility for this position. Applicants for this position may be considered for future vacancies in this title within University Housing. A criminal background check will be conducted on all finalists.
For additional information regarding this position, please call: 608-262-2766

Contact:

Max Soderberg
HR@housing.wisc.edu
608-262-2766
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )





Official Title:

ASSOC STU SERV COORD(T25FN)

Employment Class:

Academic Staff-Renewable

Job Number:

234084-AS

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: May 5 2021 Central Daylight Time
Applications Close: May 20 2021 11:55 PM Central Daylight Time

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