Wisconsin, United States
Salary Not Specified
May 05, 2021
Employment Level
Employment Type
Full Time
Job no: 234013-US
Work type: Staff-Full Time
Location: Madison
Categories: Health Care, Medical, Social Services, Office & Administrative Support

Position Summary:

This position performs administrative support duties in support of unit program. May serve as the primary contact person or customer service representative and subject matter expert for physicians for health and wellness providers, services, or programs with a strong knowledge base supporting program, policies, and procedures. Provides administrative duties in support of unit program goals to providers, services or program by tracking, prioritizing, organizing and completing multiple ongoing clinical, research or academic projects in various stages of progress. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Associate or Bachelor degree preferred.

Minimum Years and Type of Relevant Work Experience:

- At least three years working as an administrative assistant is required.
- Experience with Microsoft Suite or equivalent is required.
- Experience with UW e-reimbursement, U-Connect, and Healthlink/EPIC preferred.
- Exceptional customer service experience.
- Personal or professional experiences relevant to effectively and inclusively engaging and building relationships with faculty and staff.

Additional Information:

To see the principal duties of this position, please click on the "List of Duties" link above.

Knowledge and Skills:
- Excellent organizational skills, with the ability to effectively manage varied ongoing projects, priorities, and duties
- Effective interpersonal skills, interacting with faculty, department staff, and external partners and organizations
- Work effectively as a team member and be comfortable with some task ambiguity
- Flexibility to accommodate frequent changing priorities in an ever-changing environment
- Ability to work independently and effectively under general supervision
- Ability to exercise judgment appropriately
- Ability to take initiative, coordinate with others, and seek solutions to problems
- Creative and flexible approach
- Ability to communicate complex information in a clear and organized manner in both verbal and written forms
- Strong computing skills and familiarity with virtual meeting and collaboration platforms (e.g. Google Drive, Zoom, Teams, or related platforms)

A criminal background check will be conducted.



Work Schedule:

Monday to Friday, 8:00 am to 4:30 pm

Appointment Type, Duration:



Minimum $17.34 HOURLY
Depending on Qualifications

Instructions to Applicants:

To apply for this position, please click on the "" button. You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position. You will also be asked to provide three professional/supervisor references during the application process. Reference will not be contacted without prior notice.


Becca Raven Uminowicz
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

University Staff-Ongoing

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: May 5 2021 Central Daylight Time
Applications Close: May 19 2021 11:55 PM Central Daylight Time

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