Director of Student Success


Number of Vacancies: 1

Area of Consideration: UDC Agency Only

Position Status: Full-Time, Regular

Pay Plan, Series & Grade: DS0058/4

Salary Range: $75,328- $92,651

Closing Date: Sunday, May 9, 2021

Location: 4200 Connecticut Avenue NW, Washington, DC 20008

Brief Description of Duties

The incumbent functions as the Director of Student Success in the Division of Student Success and Development and reports to the Assistant Vice President of Student Success. The Director of Student Success is a critical managerial role in supervising the Academic Advisors/Coaches and tutoring staff. The Director researches and implements innovative research-based programming that helps foster student success such as: supplemental instruction, skill-based workshops and writing seminars, Summer Bridge, academic coaching and prescriptive/intrusive academic advising. The Director responsible is for the implementation and management of an innovative and holistic approach to providing students with the assistance, guidance and resources necessary to be successful. This position oversees the management, planning, administration, and evaluation of student success programs and services at the University of the District of Columbia.

Essential Duties and Responsibilities

  • Assists with engaging a community of advising including faculty advisors, collaborative offices, and all undergraduate students through trainings, seminars, programs, events, and related initiatives.
  • Provides direct supervision and leadership of Student Success Center(s) staff and personnel; as well as, assists Assistant Vice President of Student Success in the administrative duties of Academic Advising including but not limited to: strategic planning, representing the department on various committees and work groups
  • Must possess the ability to analyze and synthesize quantitative and qualitative data for the purposes of implementing innovative practices and strategies around retention and student success.
  • Develops assessment and evaluation tools to track and gage the effects of the Student Achievement and Student Success Centers activities on student learning, engagement and retention.
  • Researches and implements best practices for student success services with a strong emphasis’s on student retention and program development.
  • Facilitates the continued training and professional development of all direct reports.
  • Familiarity of associates (community college) and bachelor’s degree (university) programs. Must be flexible to manage and work between both types of programs.
  • Assesses the needs of students through analyses of internal university reports, faculty feedback of student performance and input from students seeking support services.
  • Provides supervision, support and training of the electronic student success platforms such as, but not limited to A.AC.T. (EAB), DegreeWorks, Banner
  • Assists, manage, support the First Year Experience (FYE) Program Coordinator.

Other Duties

  • Serve on the University-Wide Student Success & Retention Committee
  • Coordinates the facilitation of the Academic Advising Alliance and the development of the university Academic Advising Handbook.
  • Must be flexible to work at the Community College Campus and the Flagship Campus-Van Ness.

Minimum Job Requirements

  • A master’s degree or equivalent from an accredited academic institution in Student Services, Education, Counseling, Behavioral or Social Science Education or a closely related field.
  • A minimum of 3-5 years of experience in a related field.
  • Demonstrable evidence of the ability to work effectively and collaboratively with faculty, staff, administrators and a diverse student population.
  • Proficient in computer software applications, including Microsoft Office, and other related software packages.
  • Excellent communication leadership and relationship building skills required.

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a 'satisfactory background investigation' is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: .

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