Assistant Director of Admissions

Requisition ID: req3164

Job Title: Assistant Director of Admissions

Department: Admissions

Location: Columbus Campus

Employment Type: Administrator/Executive/Manager

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation Range: 67,537.00 - 67,537.00

Job Description:

The College

Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there’s no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation’s only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.

The City

Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.

Position Summary

The Assistant Director, Admissions is a strong communicator who excels in leadership and team
development. The Assistant Director possesses advanced territory recruitment and communication strategies and has demonstrated success in increasing enrollment. Leveraging contacts and relationship building skills, the Assistant Director promotes the college to diverse high school and adult populations by employing a recruitment model focused on career and college education. This individual shows proficiency with data analysis and using data to guide decisions. The Assistant Director is well adept at communicating to a diverse audience in a variety of settings and possesses strong presentation skills.

Core Competencies Required

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Managing People, Operational Decision-Making, Emotional Intelligence Essentials, Building Partnerships, Creating an Inclusive Environment, Adaptability, Communication, Influencing, Leadership, Strategic Planning

ESSENTIAL JOB FUNCTIONS

Admissions Program Management

Provides leadership and management, maintaining accountability for Admissions department activities in conjunction with the Director of Admissions. Responsible for ongoing leadership and development of recruitment activities including but not limited to: on and off campus high school and adult recruitment events, targeted visitation programming, outbound phone calls, college fairs, guidance counselor advisory committee meetings, and high school visits. Leads and manages an assigned territory of high schools. Executes department goals within the context of a large comprehensive community college with multiple campuses, regional learning centers and a large distance-learning program. Develops relationships with students and key influencers, including workforce partners, community organizations, parents, high school counselors, teachers and school administrators. Convenes targeted relationship building activities with key stakeholders in the community. Conducts presentations, attends community events, and answers institutional questions in order to recruit students to the college.

Operational Leadership

Supervises assigned area of responsibility and staff by recruiting and hiring, assigning, and delegating tasks, providing direction, resolving work problems, communicating job expectations, training employees, and developing professional growth opportunities. Establishes and implements goals, and their outcome measures, then communicates them to the team. Utilizes
assessment tools to determine customer satisfaction and student success and initiates plans to address any concerns. Using a growth mindset, conducts annual employee evaluations, provides ongoing feedback and coaching, and effectively recommends other personnel actions. Approves leaves and authorizes overtime as appropriate. Administers disciplinary actions upon approval and in collaboration with Human Resources. Interprets, explains, carries out and enforces the College's policies.

Administration

Is skilled in analyzing data. Collects, evaluates, and reports data on department services. Tracks and utilizes data to make suggestions and deliver insight into enrollment strategy. Administers ongoing systematic evaluation of services and programs needed. Keeps accurate records, completes and maintains required documentation; including recruitment statistics, outbound
phone calls, visit requests and reports, and other admissions and enrollment reports. Supports the Director in strategic planning and budget management.

Diversity, Equity, and Inclusion

Develops and maintains strategic partnerships with diverse groups and communities. Partners strategically with Talent Acquisition to ensure the best Diversity, Equity & Inclusion practices are utilized in hiring that results in the hiring and retention of a diverse faculty and staff. Helps to ensure the College meets its responsibilities in identifying problem areas and systemic concerns while reporting complaints alleging discrimination. Takes responsibility for creating a welcoming, inclusive, and productive work environment where all employees feel valued and able to contribute to their full potential, regardless of their differences.

Other Duties and Responsibilities

Manages multiple assignments of varying complexity and meets tight timelines and deadlines with the ability to adapt to changing needs of the College and business partners. Ensures College name and image is perceived positively by external as well as internal audience/stakeholders. Hours include working outside of a normal workweek schedule to meet workload demands.

Usual Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts or exerts force of up to 10 pounds.

Working Conditions

Typical office environment. Regular exposure to moderate noise typical to business offices. With multiple conference spaces as well as meetings across the campus, employee regularly walks outside to other buildings. Must travel to various Columbus State campuses and sites.

Knowledge, Skills and Abilities: Knowledge of: Community college philosophy and operations; admissions and enrollment management objectives and strategies; territory management marketing, recruiting, and communication management; customer service and public relations principles; student information system functions and queries; CRM system functions; report development and analysis, computer software programs, applications, and database management; standard office practices and procedures. Skill in: supervising, managing, and leading a team; coordination of program functions; prioritizing multiple tasks; leading the recruitment of an assigned territory; organizing and managing projects; problem resolution; active listening; verbal and written communications; multi-tasking and project management; customer service and public relations; application of software programs; general typing; operating office equipment. Ability to: apply management principles to practical situations within a single department or functional area; maintain confidential and sensitive information. Develop and maintain effective working relationships with coworkers, supervisors, students, general public, and other job contacts; exhibit a pleasant telephone manner; speak effectively to large groups; maintain accurate and complete work records; work with and effectively manage and lead persons of varying cultures and diversity.

Minimum Qualifications:

Bachelor’s Degree in Business, Education, Administration, Student Personnel, or closely related field;
three (3) years’ of demonstrated success managing and leading a recruitment team; documented territory
recruitment growth; at least five (5) years' experience in admissions recruitment; demonstrated expertise
in an assigned functional area, topical expertise, or possession of a certification in a functional area
relevant to the department. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).