Student Support Assistant

Job Type:Staff

Job Description:

Reporting to the Assistant Vice Provost for Student Services – Joplin, this role promotes Student Services as a nurturing environment, provides administrative support, and executes department projects and administrative tasks.

  • Serves as first point of contact for Student Services wing
  • Promotes Student Affairs as a caring and “customer” friendly environment.
  • Provides administrative support for department by answering the phones and providing information as needed
  • Serves as back-up administrative support for the Vice Provost for Enrollment and Student Services
  • Maintains and displays a positive and helpful disposition and demeanor, creating a hospitable environment
  • Provides accurate and timely day-to-day support in the handling of a variety of departmental projects and administrative tasks
  • Manages Student Assistants; hires and manages student assistants, ensuring appropriate/adequate staffing and accurate submission of time sheets
  • Helps coordinate and provide support for student activities and events
  • Maintains data as needed
  • Helps to organize and conduct departmental meetings and events, as directed, by: securing space, equipment and food, as well as, preparing associated announcements and agendas
  • Manages department inventory, supplies, related requisitions, expense reporting and departmental work orders
  • Assists with the planning and execution of various KCU events (i.e. orientation, graduation, symposiums, meetings)
  • Serves as liaison with university constituents for room scheduling
  • Represents the University favorably and in accordance with established Core Values and expectations
  • Performs other duties as assigned or directed to meet the goals and objectives of the organization


  • High school diploma. One year of formal education or equivalent experience may substitute for education.
  • One to two years experience as a receptionist, secretary, or office assistant. One year of customer service experience.
  • Must have excellent communication and interpersonal skills.
  • Strong computer skills, working with word processing and spreadsheets essential.
  • Must be diplomatic at all times and exercise good judgment.
  • Must have excellent organizational skills, be an independent thinker, be able to set priorities, and handle frequent interruptions, while accurately accomplishing tasks and meeting deadlines.
  • Requires the ability to work in a busy environment and balance multiple tasks while performing assignments accurately.
  • Excellent telephone etiquette a must.
  • Must be a team player and willing to help other departments.

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!

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