Accommodations Specialist, Disability Services

Massachusetts, United States
Salary Not Specified
May 03, 2021
Employment Type
Full Time

Suffolk University is a private, urban university located in the heart of downtown Boston. Our college green is the Boston Common and we are steps from dozens of historic sites including the Old State House, Faneuil Hall, City Hall and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together.

Suffolk has been committed to creating an exceptional learning experience since 1906. Our vision is to be recognized as a dynamic institution that fosters engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines. We will ensure that Suffolk graduates are versatile and prepared for modern society and the new world market. We will provide rich curricula, experiential learning opportunities and professional mentoring through increased collaboration with alumni and community partners. We will recruit, mentor, and support a diverse faculty of teacher-scholars who are passionately committed to preparing our students to be leaders in the global community. We will inspire investment in a Suffolk community that is built on ethical, forward-thinking leadership, teamwork, and cooperation.

We compete for the best talent. We are an equal opportunity employer committed to a diverse community. We are actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LGBTQ status. As part of our commitment we encourage you to complete the demographic portion of the application in addition to submitting your cover letter and resume/CV as it will assist us in targeting our recruitment efforts.

Please note that Suffolk University conducts background checks as a condition of employment.

We are also committed to the well-being of our employees. Our terrific benefits package for benefits-eligible positions include, but are not limited to:
  • Generous paid time-off programs and commitment to work-life balance
  • Tuition free course benefits in the College of Arts and Sciences and in the Sawyer Business School for employees with additional tuition benefits for spouses, domestic partners, and children
  • Top-notch well-being care available through Harvard Pilgrim Medical/Delta Dental and a Flexible Spending Account
  • Pre-tax commuter benefit
  • Employee Assistance Program that provides employees and their family members with initial assessment, referrals and short-term counseling for personal and work challenges
  • Discounted home and auto insurance

  • Description

    The Accommodations Specialist of Disability Services is responsible for the coordination and implementation of accommodation services for students with disabilities in the College of Arts and Sciences and the Sawyer Business School; under the mandates of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act Amendments Act (2008), MA State law and Suffolk University Policies. The Accommodations Specialist works in collaboration with the Director to deliver services for students with disabilities by conducting intake appointments and providing ongoing case management. The Accommodations Specialist also assists in the monitoring and continuous improvement of accommodation services. The Accommodations Specialist reports to the Director in the Office of Disability Services, who reports directly to the Managing Director of the Division Student Success.

    Principal Responsibilities:

    • Review and interpret relevant documentation, student self-reports, and student accommodation requests for students with disabilities, both current and perspective.
    • Communicate with evaluators when necessary to gather additional information regarding students’ disabilities and accommodation needs.
    • Communicate with faculty, staff, and other campus constituents when necessary regarding students and their requested accommodations.
    • Participate in interactive process with students to review accommodation requests, determine and grant reasonable accommodations and auxiliary services, monitor, adjust, and evaluate individual accommodation plans, inform students on the accommodation process, and assist students with advocacy.
    • Maintain a case-load of students registered with the Office of Disability Services and provide case management including, but not limited to, scheduled check-ins for the purposes of accommodations management, resource referral, assistance with executive functioning strategies, student outreach, and advisement on University policies and procedures.
    • Provide evaluation referrals when appropriate for students requesting accommodations.
    • Maintain a confidential database and files of students with disabilities on campus.
    • Represent the Office of Disability Services at Open Houses, Showcases, Commencement and other university-wide events.
    • Assist in administration of examinations with accommodations to students with disabilities. At times, may be responsible for sitting in as a proctor and/or reader and scribe.
    • Follow assessment protocols to evaluate student development and office operations in an ongoing effort to improve quality and delivery of programs/services and track student interactions.
    • Assist with supervision of work study students within the Office of Disability Services.
    • Assist with office filing, database updates and other duties, as assigned.
    • Participate in disability literature revision and publication including the Students with Disabilities Handbook, disability services pamphlets, flyers and ensuring that this literature is accessible and distributed appropriately. Update web content, as needed.
    • Provide information to students, faculty, staff, teachers/high school guidance counselors, and students’ families regarding transition to Suffolk University, registration processes, and disability services at Suffolk University.
    • Initiate and develop ongoing campus educational opportunities, collaborations, and awareness programming on disability, accommodations, and accessibility-related topics.
    • Collaborate effectively with the campus partners from the Division of Student Success, Student Affairs, and staff/faculty in navigating the University through disability-related matters.
    • Serve as a member of a divisional committee.
    • Participate in departmental, divisional, and institutional events and activities.
    • Remain current on information pertaining to disability services through professional development opportunities.


    • Bachelor’s degree required in Education, Psychology, or other related field.
    • Master’s degree preferred (or working toward an advanced degree or Graduate Certificate) in Rehabilitation Counseling, Special Education, Psychology, Higher Education Administration or related field.
    • At least two years’ experience in higher education working with students with disabilities.
    • Working knowledge of/ability to apply Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act Amendments Act (ADAAA) of 2008, the Family Educational Rights and Privacy Act (FERPA), Fair Housing Act (FHA) and other laws as they pertains to individuals with disabilities.
    • Comprehensive knowledge of disability documentation at the level necessary to review and interpret diagnostic results to determine the presence of a disability per University criteria and to determine appropriate academic accommodations.
    • Ability to interact with students, faculty, staff, and other constituents.
    • Effective written, verbal communication and interpersonal skills required.
    • Ability to work well as part of a team and demonstrated ability to work effectively with faculty, administration, and students.
    • Ability to develop and implement programs and services that support the mission of the Office of Disability Services, the Division of Student Success, and the University.
    • Occasional evening or weekend work may apply.
    • Experience in Microsoft Office Suite.

    Preferred qualifications:

    • Knowledge of assistive computer technology and resources.
    • Knowledge of transition planning for post-secondary education.
    • Current knowledge of mental health, chronic health, and sensory disabilities.
    • Knowledge of standard organizational practices.
    • Strong ability to direct and organize work of self and others.

    Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.