Facilities Services Coordinator

Oregon, United States
Salary Not specified
May 05, 2021
Employment Level
Employment Type
Full Time

Facilities Services Coordinator

Job no: 527399
Work type: Classified Staff
Location: Eugene, OR
Categories: Custodial

Department: University Housing Facilties
Classification: Maintenance Laborer Coord
Appointment Type and Duration: Regular, Ongoing
Salary: $15.81 - $23.49 per hour
FTE: 1.0

Review of Applications Begins
Position closes June 1, 2021

Special Instructions to Applicants
Along with your online application, please upload a cover letter, resume, and responses to the following supplemental questions:

1. Describe your experience performing custodial work. Indicate the type of setting (i.e. commercial, industrial, residential) and the range of tasks performed.
2. Please describe your experience in a position that had oversight over other employees that included assigning work and evaluating work performance. Please include the type of oversight you had and the amount of time you held the position.

Department Summary
Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates and graduate more quickly.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students' development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.

We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $68 Million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Position Summary
The Facilities Services Coordinator provides direct support to University Housing Facilities Managers by providing information, training, and direction of work efforts to trades maintenance and custodial staff. This position coordinates and oversees manual, unskilled, semiskilled, and custodial workers in the maintenance, repair, cleaning, conference and catering room-setups for University Housing residence halls, family housing, dining facilities, and grounds. This position will work in a variety of buildings on campus and will require the use of tools that are typically transported in a university van. This position will utilize a computer to communicate, input information and access resource materials.

This position assists Facilities Managers through evaluating customer service and work requests with an emphasis on the potential impact on resident well-being, safety, and academic success, validating requirements, and prioritizing requests based on urgency. This position will communicate directly with the customer.

The Facilities Services Coordinator is supervised by a Facilities Manager and does not directly supervise custodial and trades maintenance personnel, however, they provide oversight of work under the guidance of a Facilities Manager's supervision.

This is a full-time, 12-month position and the work schedule is Friday - Tuesday as follows:
Friday, Saturday, Sunday = Day shift 7:00am - 3:45pm.
Monday, Tuesday = Swing Shift, 3:00pm - 11:45pm.

The Facilities Services Coordinator makes decisions on work priorities, distribution of work, quality of service, supply and equipment needs, emergency versus non-emergency repair needs, necessary cosmetic repairs and repair routing. This position also must enforce and follow operating procedures covered in Facilities Employee Guide and be familiar with safety awareness materials and MSDS guide and follow respectful workplace guidelines in support of the organization's goals. These decisions aid in prioritizing work, increasing safety awareness, ensuring standards of sanitation maintenance are maintained and support the goals of the division.

This position will occasionally work in inclement weather conditions and work may be performed in freezers, coolers, service tunnels, and poorly lit or noisy areas. Work may require the ability to climb stairs, work on ladders, push, pull, walk, lift, bend and perform repetitive movements for prolonged periods of time.

Special Requirement
This position will require a valid driver's license and the ability to obtain UO Driver's Certification for the purpose of driving state vehicles.

Essential Personnel:
This position is one of those required positions necessitating that the employee make every reasonable effort to arrive at campus at their regularly scheduled times during inclement weather and/or university closures unless otherwise notified by their supervisor or manager. This includes times when the university may be closed. Essential personnel must provide reliable and current contact information at all times.

Minimum Requirements
  • One year of experience as a maintenance or general laborer

    Professional Competencies
  • Demonstrated experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment
  • Demonstrated experience and ability to evaluate multiple work requirements and prioritize in accordance with life, health, safety, housing residents, customer, and academic mission impacts
  • Demonstrated ability to provide superior customer service
  • Demonstrated working knowledge of Windows-based personal computer applications (e.g., Word, Excel, Outlook, etc.)
  • Ability to read and write in English for purpose of preparing reports, and to understand policies, procedures, and safety information

    Preferred Qualifications
  • Two years facilities maintenance or custodial customer service experience in a large complex of commercial/institutional buildings; experience must have been within the past five years
  • Two years of experience operating a Computerized Maintenance Management System in a large complex of commercial/institutional buildings; experience must have been within the past five years
  • One year lead work experience in custodial or maintenance field

    FLSA Exempt: No

    All offers of employment are contingent upon successful completion of a background inquiry.

    This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.

    To apply, visit https://careers.uoregon.edu/en-us/job/527399/facilities-services-coordinator


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