Campus Testing Center Manager

Colorado State University Pueblo
Colorado, United States
$45,000.00 - $50,000.00
May 04, 2021
Employment Level
Employment Type
Full Time
The PACK Center at Colorado State University Pueblo is dedicated to the University’s Vision and to providing accurate, responsive, and respectful service to students that fosters increased matriculation, retention, and student persistence to graduation.
In collaboration with Academic Affairs through the Division of Extended Studies to ensure the fiscal policies as well as academic policies are maintained.


 Description of Job: Oversees all day-to-day operations of the Testing Center, including Administers, proctors, scores and transmits results of all tests, as supervising the Testing Center Coordinator.  Works with the Coordinator position to develop and update services, policies and procedures in response to changing demands. Including serves as the designated testing representative for external partners.

Primary Duties

Operations: Oversees all day-to-day operations of the Testing Center, including supervising the Testing Center Coordinator.  Works with the Coordinator position to develop and update services, policies and procedures in response to changing demands. Oversees the coordinator who trains, schedules and directs the work of other Testing Center staff, including hiring and supervision of work-study personnel. Schedules and publicizes services, communicates program policies/procedures to campus and community and maintains integrity of testing environment.
Outside Agency Coordination: Serves as the designated Testing representative for outside testing exams.  Follows federal and state regulations and policies and ensures compliance with regulations and test security. Will also be the point of contact (POC) for exterior Testing Centers on other campuses or facilities Trains alternate examiners, serves as liaison with CDHE. Regularly updates and maintains student records and testing scores for admission and placement exams. Maintains security of tests and materials by routinely inventorying materials, reviewing procedures for security, ensuring secure storage and returning all test booklets and related materials to appropriate testing companies.
Administration: Administers, proctors, scores and transmits results of all tests administered by the Testing Center. Observes college, state/federal, and test agency policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as it relates to CSU Pueblo policies. Represents the Testing Center on appropriate student services meetings on CSU Pueblo committee, including meeting with the Dean of Extended on the maintaining the relationship with academic testing requirements. 
Academic Support & Code of Conduct Support: Act as the formal proctor of record for on and off campus exams, as well as coordinate the use of testing software including ProctorU or Respondus or other exam software designated by campus departments as required. Coordinates any academic dishonesty issues directly with Director of Student Conduct, including providing documentation of incidents in writing and formalize any other documentation for review for Student Conduct appeal process. Provides special proctor services for other departments, outside certification agencies or other colleges and universities. Follows guidelines for maintaining general test security. Follows any special instructions particular to individual test situations. Forwards results as required.
Data Management & Fiscal Responsibility: Maintains Testing Center statistics including number of people tested, number of tests given and type of tests.  Prepares monthly and annual reports and makes recommendations to the supervisor concerning staffing and programming implications. Organizes, maintains and tracks budget for testing services, as well as campus testing services and works directly with the Director of the Operations in Extended Studies for account review, including revenues and expenses.  Assures program is equipped with materials and resources necessary for services.  Initiates all purchasing of supplies and materials related to the program. Carries out billing procedures of external agencies, when appropriate.


 Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights: Minimum Qualifications
  • Bachelor’s Degree 
  • Communication Skills
  • Organization Skills
  • Experience with Microsoft Office Suite
Preferred Qualifications
  • Master’s Degree.
  • Experience in Assessments
  • Experience working in Customer Service
  • Worked in Education (secondary or post secondary)


 Supplemental Information: All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position: 
  1. a letter of intent (cover letter);
  2. a current resume or CV;
  3. unofficial or official transcripts showing degree conferred; and
  4. three professional references with contact information to the on-line application.
Applications submitted without the required attachments above or an application not completed in its entirety will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until the position is filled, though all applications received by 4 p.m. (MST) on Friday, June 4, 2021 will be given full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students.  CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy.  Students can choose from 35 undergraduate programs with 81 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business; the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 13 graduate programs.
 CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution.  Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.  
 Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report.  CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
 At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience.  Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:
  • Medical Insurance and Prescription Drugs 
  • Dental Insurance 
  • Vision Insurance 
  • Flexible Benefit Plan 
  • Basic Term Life Insurance 
  • Voluntary Term Life and AD&D Insurance 
  • Long-Term Disability Insurance 
  • Employee Assistance Plan (EAP) 
  • Travel Accident Insurance 
  • Voluntary Critical Illness and Accident Insurance 
  • Wellness Incentive Program
  • Annual & Sick Leave 
  • Retirement Plans
  •  About Pueblo, Colorado 
     The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west.  The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
     CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
     The University reserves the right to check additional references, with prior notification given to the candidate.
     Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
     It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities.  If you need accommodations, please contact the Office of Human Resources and Institutional Equity at (719) 549-2441 or
     In compliance with the Clery Act of 1990, the University's annual security report is available at: 
     Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.