SUCCESS Program Coach

Minnesota, United States
Salary Commensurate with experience
May 04, 2021
Employment Level
Non-Tenured Track
Employment Type
Full Time

Salary and Terms:  Externally funded, full-time position. Continued employment is contingent upon receipt of grant funds. Salary placement is based on evaluation of experience.  MSUAASF Range B. This position has been designated as FLSA non-exempt.

Appointment Date:  July 1, 2021 or a date to be negotiated

Application Deadline:  Review of applications will begin ASAP and will continue until the position is filled.

Position Description:  The SUCCESS coach is a student-facing position and requires excellent interpersonal skills, content knowledge, and a passion for helping students in need. The coach will

  • Meet regularly (at least monthly) with each student on assigned caseload to provide academic and personal guidance, following a calendar of topics and providing other support as needed.
    • Meet virtually with online students and as otherwise needed.
    • In addition to individual coaching sessions, the coach may organize group educational and recreational activities to maintain contact with students and help them to stay connected to campus and succeed academically
  • Review students’ academic progress and refer students to appropriate campus services 
  • Advise students, using referrals as needed, in all areas of life, such as soft skills, time management, acclimating to university life, employment, housing, budgeting/financial management, identifying/maintaining appropriate relationships, career planning, parenting, medical/mental health, and finding community resources
  • Inform students of program requirements
  • Track student participation in coaching sessions, maintaining accurate data for each assigned student
  • Regularly generate and review reports on student participation in coaching sessions; devise strategies to connect with students who have low or no participation
  • Regularly review data with the Coordinator and discuss strategies for improving program operation
  • Participate in trainings and professional development
  • Establish working relationships with relevant campus departments to access services for students
  • Collaborate with other coaches and the program coordinator to implement strategies that will lead to the program’s sustainability and success
  • Liaise with other SUCCESS coaches in the Minnesota State system to share knowledge and lessons learned
  • Collaborate with assigned peer mentors to enhance support of SUCCESS participants
  • Other duties as assigned

Minimum Qualifications                      

  • Bachelor’s degree in relevant field
  • At least two years in a student services capacity such as advising or college access
  • Experience working with low-income, historically underrepresented students, with demonstrated passion for helping these students succeed
  • Sensitivity to students’ needs and cultural competency
  • Strong management, organizational, and computer skills
  • Ability to adapt to changing circumstances and creatively addressing challenges
  • Excellent written and oral communication skills
  • Ability to work with staff in many levels across many departments on campus

Preferred Qualifications

  • Experience with data management or use of management information system software, including ability to interpret student data reports
  • Experience engaging in a research and technical assistance partnership

Southwest Minnesota State University is one of seven universities in the Minnesota State system.  SMSU gives highest priority to excellence in teaching and preparing students to be lifelong learners through quality undergraduate and graduate teaching/advising and close student/faculty relationships.  Its mission, dating back to 1967, provides access to university-level programs in liberal arts & professional studies. The University has a special commitment to the educational needs of the people in its service region reflected through its curricula, cultural programs, diversity of staff and students, cooperative relationships with the public and private sectors, and regional institutions.  The 216-acre campus encompasses 24 modern, interconnected, and accessible buildings.  Marshall (pop. 13,000) is the hub of a rich agricultural area and offers a variety of cultural, recreational and educational opportunities.

Application Data:  Letter of application addressing position qualifications, resume, and transcripts must be attached to your application. Complete the online application process at to apply for the position. Additional information on Southwest Minnesota State University can be found at:

Southwest Minnesota State University is a member of the Minnesota State System and is an equal opportunity educator and employer.  The University is committed to affirmative recruitment and encourages applications from women, persons of color, and persons with disabilities.  Applicants must be able to lawfully accept employment in the United States.  Requests for reasonable accommodation of a disability during the application and/or interview process should be made to the Affirmative Action Office, 507-537-6208.  For TTY communications, contact Minnesota Relay Service at 1-800-627-3529.  This vacancy notice is available in alternative format upon request.