SUCCESS Program Coordinator

Minnesota, United States
Salary Commensurate with experience
May 04, 2021
Employment Level
Non-Tenured Track
Employment Type
Full Time

Salary and Terms:  Externally funded, full-time position. Continued employment is contingent upon receipt of grant funds. Salary placement is based on evaluation of experience.  MSUAASF Range C. This position has been designated as FLSA non-exempt.

Appointment Date:  July 1, 2021 or a date to be negotiated

Application Deadline:  Review of applications will begin ASAP and will continue until the position is filled.

Position Description:   This is a supervisory position and requires excellent management skills as well as content knowledge and a passion for helping students in need. The Coordinator will:

  • Manage day-to-day program operations
  • Supervise program coaches, supporting the delivery of proactive, holistic coaching to program students
  • Supervise program peer mentors
  • Create a calendar of coaching activities and monitor implementation
  • Maintain a limited caseload of students, providing coaching consistent with program goals and expectations.
  • Create and manage plans to recruit and enroll new students in the program each fall including developing promotional materials and presenting to prospective students
  • Monitor, and collect data on, student participation and academic performance and identify strategies for continuous improvement based on the data and student need
  • Liaise with other departments on campus, including financial aid, tutoring, advising/counseling, faculty, Data Management and Institutional Research, Registration and Records, and others, to resolve student issues
  • Represent the campus at system and national convenings to share insights and lessons learned about implementing the program
  • Work closely with supervisor and University administrators to plan for the program’s sustainability and growth
  • Manage distribution of financial incentives and overall program budget

Minimum Qualifications                      

  • Master’s degree in relevant field
  • Two years of experience in a student services capacity such as advising, student success and retention
  • Experience working with low-income, historically underrepresented students, with demonstrated passion for helping these students succeed
  • Sensitivity to students’ needs and cultural competency
  • Strong management, organizational, and supervisory skills
  • Ability to adapt to changing circumstances and creatively addressing challenges
  • Excellent written and oral communication skills
  • Ability to work with staff in many levels across many departments on campus
  • Experience and/or interest in engaging in a research and technical assistance partnership

Preferred Qualifications

  • Four or more years of experience in higher education, with at least two years in a student services capacity such as advising, student success and retention;
  • Experience managing staff
  • Experience managing program budgets

Southwest Minnesota State University is one of seven universities in the Minnesota State system.  SMSU gives highest priority to excellence in teaching and preparing students to be lifelong learners through quality undergraduate and graduate teaching/advising and close student/faculty relationships.  Its mission, dating back to 1967, provides access to university-level programs in liberal arts & professional studies. The University has a special commitment to the educational needs of the people in its service region reflected through its curricula, cultural programs, diversity of staff and students, cooperative relationships with the public and private sectors, and regional institutions.  The 216-acre campus encompasses 24 modern, interconnected, and accessible buildings.  Marshall (pop. 13,000) is the hub of a rich agricultural area and offers a variety of cultural, recreational and educational opportunities.

Application Data:  Letter of application addressing position qualifications, resume, and transcripts must be attached to your application. Complete the online application process at to apply for the position. Additional information on Southwest Minnesota State University can be found at:

Southwest Minnesota State University is a member of the Minnesota State System and is an equal opportunity educator and employer.  The University is committed to affirmative recruitment and encourages applications from women, persons of color, and persons with disabilities.  Applicants must be able to lawfully accept employment in the United States.  Requests for reasonable accommodation of a disability during the application and/or interview process should be made to the Affirmative Action Office, 507-537-6208.  For TTY communications, contact Minnesota Relay Service at 1-800-627-3529.  This vacancy notice is available in alternative format upon request.