Collaboration Center Support Specialist
Posting Job Title
Collaboration Center Support Specialist
Number of openings
The Collaboration (CoLab) Center Support Specialist provides support to the CoLab in its mission to create collaborative, experiential learning opportunities for student, staff, and faculty. The Support Specialist is responsible for the daily facility maintenance, light technical support and superior service for faculty, staff, students, and community visitors. Duties include space management, event coordination and virtual scheduling. The Support Specialist must also demonstrate and troubleshoot technology usage in the workspaces, learn new technologies and train faculty and students. Additionally, the support of promotional efforts on behalf of the collaboration center through appropriate social media as well as support, as needed, with the Student Agency projects and any other duties as assigned. The CoLab facilitates collaboration on interdisciplinary projects among students, faculty, and industry. The CoLab supports students and faculty connections to area businesses and community organizations, helping the college fulfill its mission to inspire learning, transform lives and strengthen communities.
Associate's degree or two years of college-level coursework
Two years of experience in digital media, instructional technology, technical training, customer support, marketing, or event/project coordination in a professional environment
Strong and effective organizational skills; ability to meet all deadlines while working on multiple projects simultaneously
Superb customer service skills
Strong oral communication skills
Ability to learn technology and demonstrate its use to others
Effective interpersonal skills: ability to work with people from diverse backgrounds and experiences; positive attitude and customer service sensibility
Ability to problem solve and work proactively
Ability to work fluently with various types of software applications, including word processing, database, spreadsheets, graphics/presentation
Advanced proficiency in Word, Excel, Outlook, PowerPoint, and social media
Commitment to accuracy and attention to detail
One year of experience in digital media, instructional technology, technical training, customer support, marketing, or event/project coordination in a professional environment
Work experience in an educational setting
Required application documents
Hours per Week
Monday-Friday 8 a.m.-1 p.m.
Salary Grade Level
$16.79 per hour
Overland Park Main Campus
Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.
In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of race, color, age, sex, religion, marital status, national origin, disability, veteran's status, sexual orientation, gender identity, genetic information or other factors which cannot be lawfully considered, to the extent specified by applicable federal and state laws.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email Hr@jccc.edu.
For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc.) refer to the links on our Career page.
Advertised: 29 Apr 2021 Central Daylight Time
Applications close: 06 May 2021 Central Daylight Time
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