Parking Enforcement Officer
Reporting to the Assistant Parking Manager and receiving work lead direction from the Lead Parking Enforcement Officer, the Parking Enforcement Officer performs duties such as parking and safety coordination for campus special events, parking enforcement, and provides training for parking enforcement officers and student assistants in the department of Parking Services. Working independently under general supervision, the Parking Enforcement Officer supports the mission of the University Police Department and takes an active role in the development and implementation of policies and procedures associated with Parking Services.
- Proactively patrol campus parking lots to enforce parking rules and regulations through education, verbal/written warnings, and the issuance of citations
- Issue citations for parking and other standing violations, as appropriate
- Appear in court for parking-related citations
- Assist in the placement of traffic control devices to facilitate traffic flow
- Patrol the parking lots and garages on foot or in a vehicle to protect the campus community and visitors from hazards such as fire, theft, vandalism, trespassing, and other crimes. Report hazardous conditions and suspicious activity
- Check, open, and close campus facilities as required
- Respond to blue light telephone calls in and around parking facilities
- Direct emergency vehicles and personnel; direct vehicular and pedestrian traffic around incidents controlled by the police
- Provide motorist assistance such as vehicle unlocks, jumpstarts, and tire changes
- Provide information and directions to faculty, staff, students, and university visitors
- Direct vehicular and pedestrian traffic during peak demand special events and emergencies
- Assists in training new parking student assistants
- Assists in training new parking enforcement staff
Knowledge, Skills & Abilities
- Working knowledge of applicable procedures and regulations related to parking and traffic control
- Thorough knowledge of campus layout and parking facilities
- Ability to act and resolve parking and traffic problems
- Working knowledge of parking-related equipment
- Ability to write standard parking incident reports in a clear and concise manner
- Working knowledge of applicable radio systems
- Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations
- Ability to effectively interact with a wide range of individuals including the campus community and the general public
- Ability to appropriately handle parking monies received
- Excellent oral and written communication skills
- Ability to handle sensitive situations with tact and confidentiality
- Ability to prioritize calls for service and respond appropriately
- Ability to perform in a high-stress environment
- Excellent customer service and public relation skills
- High school diploma or equivalent
- Three to six months related experience would normally achieve these entry qualifications. Requires the possession of a valid California Driver's License for the operation of any vehicle or equipment required for position and in any emergency situation.
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
- One year of experience in a field involving heavy public contact and independent decision making
- Prior military or law enforcement training work experience or relevant college course work
Classification: Parking Officer I
Anticipated Hiring Range: $3,551/month - $3,867/month
Salary Range: $2,912/month - $4,501/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: April 29, 2021 through May 16, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised: April 29, 2021 (9:00 AM) Pacific Daylight Time
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