COVID-19 Response Case Investigator

University of Colorado Boulder
Colorado, United States
Salary Not Specified
Apr 28, 2021
Employment Type
Full Time

Job Summary

The University of Colorado Boulder is seeking candidates for a limited-term case investigator position. Located in the Office of Public Health within Health and Wellness Services, this public health professional plays an important part in the University's comprehensive COVID-19 response.

The case investigator is responsible for contacting CU affiliates (students, faculty, staff) with laboratory-confirmed and probable, diagnoses of COVID-19. The case investigator provides health education and guidance in order to interrupt ongoing disease transmission. The primary role of a case investigator is to conduct interviews to better understand an individual's exposure to COVID-19 by gathering information on symptoms and symptom onset, where someone may have been exposed and activity history while infectious. To slow the spread of COVID-19, the case investigator gathers information regarding close contacts to pass on to the contact tracers. The case investigator also provides instructions for isolation, determines the isolation release date and make appropriate referrals to testing, clinical services, and other essential support services, as indicated.

A successful case investigator is able to build an open environment for dialogue, is flexible and culturally competent, and applies motivational interviewing techniques to gather critical information about the case and potential contacts. Case investigators are required to comply with confidentiality and privacy guidelines regarding protected health information and FERPA-protected information.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Health and Wellness Services offers a range of services on campus to support CU Boulder students' health and well-being. Ranging from recreation services, medical care, counseling, advocacy services and more, Health and Wellness Services aims to keep our students healthy so they can succeed while they are at CU and beyond.

What Your Key Responsibilities Will Be

Initiate prompt communication with CU affiliates diagnosed with COVID-19 to obtain and document detailed information regarding patient diagnosis, demographics, COVID-19 symptoms and their onset date(s), clinical course, underlying medical conditions, and other risk factors.

Document pertinent information in COVID-19 case investigation forms, entering data into the State of Colorado case investigation system. Document detailed information on close contacts and initiate contact investigations to be assigned to appropriate staff per local protocols. Facilitate inter-jurisdictional referral of patient or contact information as relevant.

Ensure daily monitoring of patients during self isolation—temperature check, signs/symptoms—via application or other designated method.

Participate in requisite trainings, regular program meetings, and quality monitoring improvement activities in order to ensure and enhance the quality of case investigation activities and program outcomes.

What You Should Know

The position will require some weekend and evening work.

What We Can Offer

The salary range for this position is $40,000 - $45,000.


The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements
Be Informed. Be Effective. Be Boulder.

What We Require

  • Bachelor’s degree or higher from an accredited college or university in the fields of public health, integrated physiology, epidemiology, biology or related field.
  • A minimum of one year of work experience.

What You Will Need

  • Knowledge of public health practices, communicable diseases, disease control, and epidemiologic methods.
  • Ability to manage, compile, analyze, and present data.
  • Ability to communicate clearly both orally and in writing with diverse audiences.
  • Ability to work with a variety of computer software packages.
  • An understanding of confidentiality, including the ability to conduct interviews without violating confidentiality (e.g., to those who might overhear their conversations).
  • Excellent and sensitive interpersonal, cultural sensitivity, and interviewing skills to build and maintain trust with interviewees and judgement as to when to refer cases to other resources if needed.

What We Would Like You To Have

  • Experience conducting communicable disease (i.e, COVID-19) investigations.
  • Familiarity with the University of Colorado Boulder community.

Special Instructions

To apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.

You will not be asked to upload references at this time.

Please apply by May 3, 2021 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs .

Essential Services

This position is designated “essential services.” The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for his / her regularly assigned shift during emergency campus closures.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

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