Communications Coordinator

Posting Details

Position Title

Communications Coordinator

Job Description

The Admissions Communications Coordinator will develop and manage effective communication plans to meet strategic enrollment goals in coordination with the VP of Enrollment Management and Office of Admissions. Will also ensure Enrollment Management and Admissions web pages are current and manage social media platforms for Enrollment Management and Admissions.

ESSENTIAL DUTIES :
•Work within SLATE, the customer relationship management system ( CRM ) used by the Office of Admissions to communicate with future students.
•Research market trends, competitors and postal guidelines. Lead focus groups and design the print communications used for recruitment efforts.
Knowledge, Skills and Abilities:
•General services and procedures of colleges
•Financial aid programs and scholarships
•Registration/Orientation setup and processes
•Perceiving the needs of students through the admissions process
•Time management in and outside of the office
•Written and verbal communication
•Assessing situations and suggesting and implementing strategies
•Working with diverse external and internal contacts
•Organizing and presenting information
•Training and coordinating student leaders
•Communication, as applied to interaction with students, coworkers, administration, and the general public
•Design, develop and manage HTML email campaigns to support print communications.
•Create the RFP and manage the bid process for all recruitment materials.
•Assists in developing and implementing communication plans to meet strategic enrollment goals through targeted outreach to prospective students via direct mail, email, videos, text messaging, and other media.
•Ensure that Enrollment Management and Admissions websites comply with University guidelines, are engaging and well-structured, and provide current information by regularly reviewing/updating web content.
•Create a communication flow for registration/orientation programs and help maintain and update the registration /orientation website.
•Oversee the creation and completion of all acceptance letters/emails (packets), ensuring they are written effectively and are merged, printed and email (emailed) in a timely manner.
•Assist in and maintain the creation of communication flows for the Graduate School, international efforts, and all academic departments.
•Work closely with the CRM Administrator for system integrity.
•Performs other duties of a similar nature or level.

Required Qualifications

Education:
•Bachelor’s in Marketing, Communications or related field.

Preferred Qualifications

•Bachelor’s in Marketing or Communications; two years demonstrated experience in communication plan management and web-based recruitment/marketing. Two years’ experience in higher education environment preferred.

Physical Demands

•Medium Work
•Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

FLSA

Exempt

Additional Demands

Knowledge, Skills and Abilities:
•General services and procedures of colleges
•Financial aid programs and scholarships
•Registration/Orientation setup and processes
•Perceiving the needs of students through the admissions process
•Time management in and outside of the office
•Written and verbal communication
•Assessing situations and suggesting and implementing strategies
•Working with diverse external and internal contacts
•Organizing and presenting information
•Training and coordinating student leaders
•Communication, as applied to interaction with students, coworkers, administration, and the general public
•Valid driver’s license
•Banner experience preferred
•Microsoft Office and related software (especially Access)
•HTML code
•CRM experience; SLATE
•Web strategy and communication plan management
•Development of technology-based correspondence and marketing materials
•Written and oral communication
•Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
•Problem solving skills (including technical related problems)
•Organization
•Time Management

Hours of Work

M-F 8:00am-4:30pm

Posting Number

S180P

Open Date

04/27/2021

Priority Deadline

05/17/2021

Open Until Filled

Yes

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