Web Communications Specialist

Virginia, United States
Salary Commensurate with experience
Apr 28, 2021
Employment Level
Non-Tenured Track
Employment Type
Full Time

The Office of Strategic Communication and Marketing at Old Dominion University is seeking candidates for the Web Communications Specialist (Information Technology Specialist II) position. This position is responsible for creating, acquiring, maintaining, and providing oversight for content for the Old Dominion University website. This includes the University homepage, top-level pages and administrative pages. The WCS serves as a web communications liaison with administrative and academic units and the Web Support Partners (WSP) and assists with overall website monitoring, maintenance and support for the University. This position also disseminates the University’s digital newsletter, “InsideODU” and assists with “Monarch Mailer” and oversees the analytical data for the University’s web presence and these publications. This position may also assist with University social media platforms and initiatives, including assisting the social media manager with social listening and monitoring.

Required Qualifications: Considerable experience writing, managing, editing and/or providing oversight for website content. Considerable experience in communications and marketing. Considerable experience working with a variety of insight/analytic tools, dashboards and monitoring tools. Comfortable providing website oversight and maintenance. Comfortable using and applying analytical skills to generate insights to get results. Some experience developing and disseminating e-newsletters. Some experience with planning, developing and implementing interactive Web sites. Some experience in professional writing or creating original content for the Web. Some experience working with diverse internal and external constituents. Considerable experience using web content management systems (such as Adobe AEM and WordPress) for authoring and editing Web content. Working knowledge of Internet programing language including but not limited to HTML, CSS, and PHP. Considerable knowledge of Web standards and Web accessibility standards. Considerable experience developing and designing Web content focusing on user interface/experience design. Considerable knowledge of Adobe Creative Cloud, specifically, Photoshop. Considerable knowledge of communications, marketing and branding principles. Considerable knowledge of analytical tools and dashboards such as Google Analytics. Excellent collaboration skills. Excellent customer service skills including the ability to understand customer needs and effectively communicate options for problem solving. Excellent written and oral communications skills. Strong proofreading skills. Demonstrated ability to solicit and utilize materials and feedback from multiple constituents. Demonstrated ability to prioritize and manage multiple projects and execute tasks in a deadline-driven environment. Strong time management and organizational skills. Demonstrated ability to set and communicate deadlines to team and campus partners. Demonstrated ability to interpret and apply guidelines and procedures. Demonstrated ability to provide technical leadership to team members.

Preferred Qualifications: Bachelor’s degree in communications, marketing or related field, certifications in website design and/or maintenance, or an equivalent combination of education, training and experience. Prior experience managing website content in higher education. Prior experience managing web content using a content management system. Prior experience managing digital photography and other digital assets. Considerable experience using Adobe Creative Suite. Considerable professional experience writing or creating original content for the Web. Some professional work experience utilizing social media. Some professional work experience using HTML, CSS and PHP.

Conditions of Employment: This “designated personnel” position is essential to the university operations during emergencies Employees occupying designated personnel positions are required to work at the request of their supervisor outside of regular business hours including authorized university closings. These instances may include working from a remote location (i.e., telework, etc.).

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply.