Library Night Access Services Coordinator
- Employer
- Embry-Riddle Aeronautical University
- Location
- Arizona, United States
- Salary
- Salary Not Specified
- Date posted
- Apr 28, 2021
View more
- Position Type
- Faculty Positions, Professional Fields, Library & Information Sciences, Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Other Business & Administrative Affairs, Student Affairs, Disabled Student Services, Student Activities & Services
- Employment Type
- Full Time
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Job Description
Embry-Riddle Aeronautical University’s Prescott, Arizona campus is hiring a Library Night Access Services Coordinator to join the Hazy Library and Learning Center. Embry-Riddle's Prescott Campus is respected worldwide for cutting-edge instruction and training for tomorrow’s aviation, aerospace, security and intelligence leaders. Prescott is a mile-high city and its climate reflects seasonable weather excellent for flying. Daytime averages are 80°F in the summer and 45°F in the winter. At 5,000 ft. above sea level, it boasts a mild climate, clean air, pristine wilderness areas, and nearby national forests. The university is a small, private, residential university in the mountains of Arizona with approximately 3,500 students. Staff/faculty/student interaction is highly valued and is a central theme of our campus. It is located 100 miles north of Phoenix and 120 miles south of the Grand Canyon.
Job Summary:
Promote academic success by providing support and expertise of library services, information resources, and technologies. Provides direct assistance to clientele at service desks, including access to and circulation of materials and equipment. Supervises the library operations, services, resources, and facilities during night hours and Sundays. Manages the reserves collection and supports the Textbook Affordability Project. Maintains shelving order for the circulating book collection. Has sole responsibility during the night hours for addressing issues of building facility problems and safety issues. Supervises library student assistants in all locations at night.
Regular work schedule during fall and spring semesters is Sunday- Thursday 4pm -1am. Finals extended hours: Sunday –Thursday: 6 pm-3 am. Summer schedule: Summer A Monday-Thursday 11am -9pm. Summer B Monday –Thursday 9am– 7pm.
Job Functions:
Provides Direct Assistance to Clientele -
Manages Reserve Collection with Integrated Library System -
Supervises Library Student Assistants -
Maintains Book Shelving -
Oversees Building Security and Maintenance (Nights) -
ERAU benefits include:
Qualifications
Required skills, knowledge, abilities:
Preferred Qualifications:
AA degree in Library Technology or graduation from a four-year college or university preferred, or equivalent combination of education and experience.
Embry-Riddle Aeronautical University’s Prescott, Arizona campus is hiring a Library Night Access Services Coordinator to join the Hazy Library and Learning Center. Embry-Riddle's Prescott Campus is respected worldwide for cutting-edge instruction and training for tomorrow’s aviation, aerospace, security and intelligence leaders. Prescott is a mile-high city and its climate reflects seasonable weather excellent for flying. Daytime averages are 80°F in the summer and 45°F in the winter. At 5,000 ft. above sea level, it boasts a mild climate, clean air, pristine wilderness areas, and nearby national forests. The university is a small, private, residential university in the mountains of Arizona with approximately 3,500 students. Staff/faculty/student interaction is highly valued and is a central theme of our campus. It is located 100 miles north of Phoenix and 120 miles south of the Grand Canyon.
Job Summary:
Promote academic success by providing support and expertise of library services, information resources, and technologies. Provides direct assistance to clientele at service desks, including access to and circulation of materials and equipment. Supervises the library operations, services, resources, and facilities during night hours and Sundays. Manages the reserves collection and supports the Textbook Affordability Project. Maintains shelving order for the circulating book collection. Has sole responsibility during the night hours for addressing issues of building facility problems and safety issues. Supervises library student assistants in all locations at night.
Regular work schedule during fall and spring semesters is Sunday- Thursday 4pm -1am. Finals extended hours: Sunday –Thursday: 6 pm-3 am. Summer schedule: Summer A Monday-Thursday 11am -9pm. Summer B Monday –Thursday 9am– 7pm.
Job Functions:
Provides Direct Assistance to Clientele -
- Provides direct one-on-one assistance and consultation to
clientele at Checkout Desk and Computer Commons Help Desk.
- Provides assistance to clientele that may include locating and
accessing library information resources, materials, and services.
Uses the integrated library system to provide check out of library
materials and equipment. Negotiates overdue accounts and answers
billing questions. Reconciles patron registration issues. Addresses
patron needs and complaints.
- Provides technical assistance for student computers, monitors,
printers, laptops, scanners, copiers, microform machine, plotter,
and projectors.
- Works with and communicates equipment problems, issues, and
work orders with the Technologies Associate for daytime
service.
- Maintains inventories, places orders, and distributes computer
paper, toner, and supplies for student printers in the library.
Oversees inventories of paper and toner for copy machines.
- Educates patrons on use of library services, policies, loan
periods, fines, recalls, claims, holds, and borrowing. Enforces
patron confidentiality, FERPA compliance, security measures, and
data integrity.
- Prepares monthly headcount reports by hour and percentage
change from previous year using Access and Excel software.
- Assists with Library Access Services Supervisor to prepare
promotional materials, displays and exhibits.
- Supports library strategic initiatives, and special projects to
provide advancement of library services and resources.
Manages Reserve Collection with Integrated Library System -
- Serves as primary contact person to faculty.
- Processes items and maintains the library’s Reserve Collection
and creates catalog records in the Reserve Module in the Integrated
Library System.
- Contacts faculty for verification of Reserve requests at the
beginning and end of each term. Assists clientele in locating
requested materials.
- Maintains current, accurate, and changing inventory of
materials on reserve.
- Scans and uploads materials for E-Reserves, as requested, using
Canvas system.
- Assists with the Textbook Affordability Project.
Supervises Library Student Assistants -
- Assists with training student assistants in the policies and
procedures of the department.
- Assists with training student assistants on use of the
circulation module of the integrated library system.
- Oversees the performance and job responsibilities of all
student assistants on duty.
- Monitors and verifies time cards for all student assistants to
confirm accuracy within scheduling software system. Verifies
student assistant budget against actual scheduling software time
clock entries.
- Provides input on student assistants’ performance for semester
evaluations.
- Participates in group chat app for daily communication with
student assistants.
- Works with the Library Access Services Supervisor to address
last minute scheduling changes on nights and weekends.
- Works with Library Access Services Supervisor to maintain an
up-to-date student assistant policy and procedures manual.
- Participates in developing and conducting student assistant
workshops.
Maintains Book Shelving -
- Maintains shelving order for onsite collections, using the
Library of Congress classification system.
- Supervises shelving and shelf-reading activities of student
assistants.
Oversees Building Security and Maintenance (Nights) -
- Ensures patrons experience a safe and secure environment in
which to study and learn. Makes sure that patrons adhere to
policies and procedures. Resolves issues as they arise.
- Acts as the evening liaison with the Safety Department,
Facilities Management, and Janitorial services. Initiates emails
and telephone calls relating to HVAC, lighting, plumbing, building
maintenance, and cleaning.
- Responsible for conducting and overseeing building closing
procedures.
ERAU benefits include:
- Retirement Plan - ERAU offers immediate vesting and provides a
6% gift and will match up to 3.5% of employee contributions
- Two BC/BS health plans – PPO and high deductible plan with a
health savings account
- Tuition waivers for employees, spouses, and dependent
children
- Use of various campus services: fitness center, library, mail
room and enjoy observation flights
Qualifications
- Associate’s degree or completion of program of 18+ months after
high school.
- Two years library experience, preferably in an academic library
setting.
Required skills, knowledge, abilities:
- Analytical skills with an in depth knowledge of information
systems and technical expertise with Microsoft operating systems,
Access, Excel, PowerPoint, Word, Outlook/email, and Internet
end-user applications.
- Adaptability: Ability to work in an environment with numerous
interruptions while continuing to carry on work priorities and
responsibilities. Demonstrate flexibility and adaptability in
implementing change. Willingness to learn new ways to accomplish
work activities and objectives.
- Cash Handling Skills: Ability to handle cash and to maintain a
balanced cash box.
- Communication: Excellent interpersonal and communication
skills, oral, written, public speaking and listening and
transmitting ideas in a service environment. Excellent proofreading
skills.
- Creativity and Innovation: Initiative to seek challenges and to
create new opportunities. Generates valuable ideas.
Self-directed.
- Customer Service: Ability to interact positively with faculty,
students, and staff to create partnerships and alliances with
strong commitment and dedication to outstanding public and customer
services.
- Knowledge: Knowledge of integrated library systems. Knowledge
of library operations. Knowledge of Library of Congress
classification system. Knowledge of Safety and Emergency
Preparedness and Recovery procedures. CPR/first-aid class and
certification.
- Learning: Committed to lifelong learning and assisting others
in learning processes.
- Negotiation and Problem Solving Skills: Uses negotiation and
diplomacy skills in problem solving and decision-making. Identifies
conflicts and disagreements directly. Resolves them
collaboratively. Seeks consensus.
- Organizational Judgement: Understands organizational political
environment and uses sound judgment and tact.
- Professionalism: Conducts oneself as an emissary in a
personable and committed manner, demonstrating respect of the
position, fellow colleagues, departmental integrity and the
university’s best interests. Works cooperatively and collegially
with diverse members of the campus community. Ability to maintain
confidential information.
- Project Management Skills: Ability to establish systematic
course of action. Determines priorities, utilizes resources, and
executes timelines.
- Supervisory skills: Sets high performance standards. Strives to
develop competencies of others including coaching, and taking
corrective action. Organizes, assigns, and reviews work of
others.
- Teamwork: Ability to work in a team environment of mutual
respect, trust, and cooperative working relationships with
others.
- Technology skills: Ability to use and troubleshoot integrated
library system, OPAC, and reserve module. Ability to operate and
trouble shoot photocopy machines, laptops, digital cameras,
projectors, and video editing and production equipment.
Preferred Qualifications:
AA degree in Library Technology or graduation from a four-year college or university preferred, or equivalent combination of education and experience.
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