Schedule Information: 8:00am-4:30pm Monday - Friday
Hours per Week: 37.5
Benefits: Health, Dental, Life & Disability Insurance; Sick, Vacation, and Holiday pay; Personal Business; Educational Assistance: Tuition Waivers at Harper & Professional Expense
Work Conditions: Office setting, somewhat sedentary environment.
Duties of Position: The IT Technical manager is responsible for planning, directing, and overseeing the operations of the technical team. The manager is also responsible for developing and maintaining procedures that enable and encourage the optimum performance of a staff of technical professionals.
The manager is responsible for providing coaching and career development to team members.
Manage team of technical professionals that provide technical support to the Harper College community.
Manages the activities related to network and systems operations for the College to ensure service delivery, and security. Manages and monitors overall daily network and data center operations, including backups, power and HVAC, server and switch patching, and job scheduling. Triages incidents and provides first level response.
Responsible for the management, monitoring, and maintenance of the production environment.
Conduct business process analysis; proactively identify areas of improvement to optimize current technology.
Administer, maintain, develop, and recommend policies and procedures for ensuring the security and integrity of the College systems.
Keep current with industry developments and standards in order to make recommendations for technology improvements, acquisitions and/or development.
Lead technical projects in support of organizational and institutional goals. Prepare project activity and progress reports for the management team.
Develop documentation and procedures to decrease errors and outages and increase the ability for anyone on the team to perform standard procedures.
Perform duties associated with managing staff; including assigning personnel and other resources to projects and initiatives.
Function as a member of the technical management team that works together to integrate educational, fiscal, technology, and personnel planning to ensure achievement of the College’s mission.
Collaborate with peers for adherence to best practices and process standardization.
Develop and lead management of suppliers with a focus on cost reductions and service improvement.
Serve on committees and councils, task forces and project teams.
Provide 24/7 support.
Can serve as Acting Director in the absence of the Director.
Performs related duties as assigned.
Educational Requirements: Bachelor's degree in technology related field or a combination of Bachelor’s degree in un-related field and relevant work experience. Master’s degree in technical field or business preferred
Experience Requirements: Five years of project management and/or supervisory experience required. Ten years of progressive experience in a technical role. Must possess excellent verbal and written communications skills as well as the ability to grasp a quick understanding of new situations.
Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: May 8, 21
Requir ed Documents: ***A resume and cover letter are required to complete the application process***
* Official transcripts required upon hire
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.
Advertised: March 25, 2021 Central Daylight Time
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