Administrative Assistant, Veteran Student Success Center

The Citadel
South Carolina, United States
Salary Not Specified
Apr 27, 2021
Employment Level
Employment Type
Part Time

The Veteran Student Success Center is accepting applications for a part-time, Administrative Assistant. This position will work less than 28 hours per week. Under general supervision of the Assistant Director for Veterans Services, this position will perform a variety of administrative functions as assigned.

Primary Duties and Responsibilities

  • Provides administrative support services, including but not limited to, filing and purging records, processing incoming and outgoing mail, managing the front office.
  • Provide assistance to prospective students and parents with general inquiries about Veteran educational benefits via phone, email, or in person.
  • Assist with reporting of student enrollment information at the beginning of each term and reviewing schedule adjustments throughout the semester.
  • Assist with monitoring attendance, grades, and academic progress.
  • Assist with organization of veteran/student-related files, while maintaining maximum confidentiality by adhering to FERPA regulations.
  • Ability to interact in an effective and appropriate manner with diverse populations.
  • Ability to interpret federal, state and University regulations governing the Veterans Affairs program.
  • Perform other job-related duties as assigned.


  • The ability to learn and follow complex procedures and detailed policies is required.
  • Knowledge of and the ability to use computerized management information systems (databases) are required.
  • The ability to learn and follow complex procedures and detailed policies is required.
  • Considerable data entry work is required. The position requires extended periods of time at a computer station and extensive utilization of information displayed on a computer monitor.


  • Associates Degree or a minimum of three years equivalent work experience.
  • Knowledge of VA benefits or state and/or federal programs and regulations.
  • Experience working with military service members.
  • Understanding of the needs of first time and non-traditional students
  • Excellent attention to detail.
  • Must be skilled in Microsoft Office, filing system and proper documentation of records.
  • Must be adaptable to performing under moderate to heavy levels of stress imposed by frequent deadlines, peak workloads and student/public contact.

Advertised: Apr 26 2021 Eastern Daylight Time
Applications close: May 17 2021 Eastern Daylight Time