Administrative Assistant, Veteran Student Success Center

The Veteran Student Success Center is accepting applications for a part-time, Administrative Assistant. This position will work less than 28 hours per week. Under general supervision of the Assistant Director for Veterans Services, this position will perform a variety of administrative functions as assigned.

Primary Duties and Responsibilities

• Provides administrative support services, including but not limited to, filing and purging records, processing incoming and outgoing mail, managing the front office.
• Provide assistance to prospective students and parents with general inquiries about Veteran educational benefits via phone, email, or in person.
• Assist with reporting of student enrollment information at the beginning of each term and reviewing schedule adjustments throughout the semester.
• Assist with monitoring attendance, grades, and academic progress.
• Assist with organization of veteran/student-related files, while maintaining maximum confidentiality by adhering to FERPA regulations.
• Ability to interact in an effective and appropriate manner with diverse populations.
• Ability to interpret federal, state and University regulations governing the Veterans Affairs program.
• Perform other job-related duties as assigned.

SKILLS

• The ability to learn and follow complex procedures and detailed policies is required.
• Knowledge of and the ability to use computerized management information systems (databases) are required.
• The ability to learn and follow complex procedures and detailed policies is required.
• Considerable data entry work is required. The position requires extended periods of time at a computer station and extensive utilization of information displayed on a computer monitor.

MINIMUM ACCEPTABLE QUALIFICATIONS

• Associates Degree or a minimum of three years equivalent work experience.
• Knowledge of VA benefits or state and/or federal programs and regulations.
• Experience working with military service members.
• Understanding of the needs of first time and non-traditional students
• Excellent attention to detail.
• Must be skilled in Microsoft Office, filing system and proper documentation of records.
• Must be adaptable to performing under moderate to heavy levels of stress imposed by frequent deadlines, peak workloads and student/public contact.

Advertised: Jun 15 2021 Eastern Daylight Time
Applications close: