Senior IT Enterprise Application Analyst (Ellucian Banner/Degree Works)
- Employer
- University of Maryland, Baltimore
- Location
- Maryland, United States
- Salary
- $87,000.00 - $97,000.00
- Date posted
- Apr 27, 2021
View more
- Position Type
- Administrative, Business & Administrative Affairs, Computer Services & Information Technology
- Employment Level
- Administrative
- Employment Type
- Full Time
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The Center for Information Technology Services (CITS) has an
exciting opportunity available for a Senior Enterprise Application
Analyst for Student applications. This person will have the
responsibility for helping with Ellucian Banner and Degree Works
functional and technical areas including functional
training/support, technical troubleshooting and reporting. The
position requires an in-depth understanding of Banner (Financial
Aid, Student Accounts, Student, SSB, etc.) and Degree Works
functionality, configuration options and processes. Duties
will also include acting as a liaison between CITS and UMB Schools,
monitoring critical business activities, troubleshooting and
resolving issues and escalating complex matters to the appropriate
functional or technical resources, or if necessary working with the
Ellucian Action Line. The University of Maryland, Baltimore
offers a comprehensive and competitive benefits package to eligible
employees. This position receives an annual leave package starting
with 22 accrued vacation days, 14 floating and observed holidays,
15 sick days, and 3 personal days; comprehensive health insurance
and retirement options; professional learning and development
opportunities; flexible schedules and teleworking options; and
tuition remission for employees and their dependents at any of the
University System of Maryland schools. Essential
Functions: • Assist in the
design, development, configuration and testing of Ellucian Banner
and Degree Works applications for academic business
functions.
• Assist in the implementation of these applications and configure the systems for new clients, programs and projects.
• Define and create reports, troubleshoot problems and assist in the development and enhancement across all aspects of these systems. The understanding of Banner and Degree Works table structure and SQL and/or PLSQL knowledge is beneficial.
• Act as a liaison between end users and the technical team(s) to address functional needs and issues, provide technical support, and recommend application enhancements and solutions to solve problems.
• Interact with customers and consultants to translate business requirements into technical specifications for conversions, reporting, interfaces, and customizations.
• Assist in providing training to end-users.
• Ensure data integrity within these systems as well as maintain appropriate documentation.
• Assist in the design and development of new business processes by applying knowledge of application functionality in conjunction with organizational needs.
• Create and execute test plans, evaluate results and document the implementation of new application features and functionality.
• Assist in establishing and maintaining application security for the campus community.
• Assist in managing the interactions and integrations of third party solutions with our Student Information Systems, including troubleshooting, problem solving and formulating solutions.
• Performs other duties as assigned. Qualifications Education: Bachelors in Information Technology, Computer Science, Systems Administration, Computer Engineering or a related field to enterprise application development and support.
Experience: Four (4) years of experience in working with Student Applications that required the use of ERP software packages (e.g. Ellucian Banner, Oracle/PeopleSoft, etc.). This may include working as a power user of an ERP/enterprise-wide application, or providing technical or functional support to users of ERP/enterprise-wide administrative systems. Experience with Ellucian Banner and/or Ellucian Degree Works, and various reporting tools preferred.
Other: Equivalent eight (8) years combination of formal information systems & enterprise application development.
Knowledge, Skills, and Abilities:
• In-depth knowledge of Student Enterprise Resource Planning (ERP) applications.
• Analytical thinking skills with an ability to solve problems and integrate solutions.
• Demonstrated ability to come rapidly up to speed on large-scale mission-critical applications.
• Ability to understand Student application data and system processing flow as well as the impact it has on business operations.
• Ability to work with technical staff to troubleshoot development/production/integration issues.
• Ability to provide support to and work collaboratively with both functional and technical staff.
• Ability to communicate effectively, both orally and in writing. Hiring Range: Commensurate with education and experience. UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu. If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a https://umbforms.wufoo.com/forms/umb-job-applicant-accommodation-request/" href="https://umbforms.wufoo.com/forms/umb-job-applicant-accommodation-request/" target="_blank">UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
• Assist in the implementation of these applications and configure the systems for new clients, programs and projects.
• Define and create reports, troubleshoot problems and assist in the development and enhancement across all aspects of these systems. The understanding of Banner and Degree Works table structure and SQL and/or PLSQL knowledge is beneficial.
• Act as a liaison between end users and the technical team(s) to address functional needs and issues, provide technical support, and recommend application enhancements and solutions to solve problems.
• Interact with customers and consultants to translate business requirements into technical specifications for conversions, reporting, interfaces, and customizations.
• Assist in providing training to end-users.
• Ensure data integrity within these systems as well as maintain appropriate documentation.
• Assist in the design and development of new business processes by applying knowledge of application functionality in conjunction with organizational needs.
• Create and execute test plans, evaluate results and document the implementation of new application features and functionality.
• Assist in establishing and maintaining application security for the campus community.
• Assist in managing the interactions and integrations of third party solutions with our Student Information Systems, including troubleshooting, problem solving and formulating solutions.
• Performs other duties as assigned. Qualifications Education: Bachelors in Information Technology, Computer Science, Systems Administration, Computer Engineering or a related field to enterprise application development and support.
Experience: Four (4) years of experience in working with Student Applications that required the use of ERP software packages (e.g. Ellucian Banner, Oracle/PeopleSoft, etc.). This may include working as a power user of an ERP/enterprise-wide application, or providing technical or functional support to users of ERP/enterprise-wide administrative systems. Experience with Ellucian Banner and/or Ellucian Degree Works, and various reporting tools preferred.
Other: Equivalent eight (8) years combination of formal information systems & enterprise application development.
Knowledge, Skills, and Abilities:
• In-depth knowledge of Student Enterprise Resource Planning (ERP) applications.
• Analytical thinking skills with an ability to solve problems and integrate solutions.
• Demonstrated ability to come rapidly up to speed on large-scale mission-critical applications.
• Ability to understand Student application data and system processing flow as well as the impact it has on business operations.
• Ability to work with technical staff to troubleshoot development/production/integration issues.
• Ability to provide support to and work collaboratively with both functional and technical staff.
• Ability to communicate effectively, both orally and in writing. Hiring Range: Commensurate with education and experience. UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu. If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a https://umbforms.wufoo.com/forms/umb-job-applicant-accommodation-request/" href="https://umbforms.wufoo.com/forms/umb-job-applicant-accommodation-request/" target="_blank">UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
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