Office Coordinator

Posting Details

Job # 036981 Department Code 20207-5137 Department Project Advance Job Title Office Coordinator Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S3 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

Provide day-to-day operational & administrative support to faculty, staff, and administrators in the Project Advance department as well as PA high school partners, including students, parents, teachers, and administrators. This position serves as the initial point of contact for incoming phone calls, live chats, and email inquiries from the PA community and is also responsible for office mailings, school record updates, supply inventory, and purchasing requests, as well as any special office projects.


Associate’s degree required, Bachelor’s degree preferred.

4-5 years of experience working in a business or higher ed office environment.

Job Specific Qualifications

Excellent oral and written communication skills.
Spanish speaking desirable.
Strong attention to detail and time sensitive deadlines.
The successful candidate must have superior interpersonal customer service skills.
The ability to manage simultaneous tasks, be organized with the ability to prioritize work.
An individual who can demonstrate initiative and be able to multi-task in a fast-paced professional environment.
Trainable in MySlice or Peoplesoft functions.


Office Support: Mailing, tally checks/credit cards, email communications coordinator, course description updates, SI materials, online application review (duplicate apps., no class, duplicate class, amp). Assist with financial assistance, invoice mailing as needed.

Update PASS Database with new HS and Student information, course description and instructional materials as well as maintaining up to date information for all faculty, visitor, staff and instructors. Special projects include but not limited to certificate mailing, SI materials (printing and ordering materials), equipment sign out coordinator, Xerox machine and physical plant maintenance coordinator.

Provide Excellent Customer service assistance via phone and email. Maintain coordination of all outgoing correspondence to out HS partners, parents and students. Including emails, and hardcopy mailings.

Purchasing of all supplies for PA office via ePro, JPMC credit card, id and requisitions. Maintain inventory spreadsheets from PA and Warehouse, books for SI and inventory of hazardous materials. Coordinate material purchasing from Dupli and other jobs that require Dupli intervention.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 04/25/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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