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Graduate Admission Counselor\/Coordinator of Access & Inclusion

Suffolk University
Massachusetts, United States
Salary Not Specified
Closing date
Sep 14, 2021

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Position Type
Administrative, Academic Affairs, Distance Education Programs, Other Academic Affairs, Student Affairs, Admissions, Enrollment, Retention & Registrar, Counseling, Other Student Affairs
Employment Type
Full Time
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Job Details

Suffolk University is a private, urban university located in the heart of downtown Boston. Our college green is the Boston Common and we are steps from dozens of historic sites including the Old State House, Faneuil Hall, City Hall and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together.

Suffolk has been committed to creating an exceptional learning experience since 1906. Our vision is to be recognized as a dynamic institution that fosters engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines. We will ensure that Suffolk graduates are versatile and prepared for modern society and the new world market. We will provide rich curricula, experiential learning opportunities and professional mentoring through increased collaboration with alumni and community partners. We will recruit, mentor, and support a diverse faculty of teacher-scholars who are passionately committed to preparing our students to be leaders in the global community. We will inspire investment in a Suffolk community that is built on ethical, forward-thinking leadership, teamwork, and cooperation.

We compete for the best talent. We are an equal opportunity employer committed to a diverse community. We are actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LGBTQ status. As part of our commitment we encourage you to complete the demographic portion of the application in addition to submitting your cover letter and resume/CV as it will assist us in targeting our recruitment efforts.

Please note that Suffolk University conducts background checks as a condition of employment.

We are also committed to the well-being of our employees. Our terrific benefits package for benefits-eligible positions include, but are not limited to:
  • Generous paid time-off programs and commitment to work-life balance
  • Tuition free course benefits in the College of Arts and Sciences and in the Sawyer Business School for employees with additional tuition benefits for spouses, domestic partners, and children
  • Top-notch well-being care available through Harvard Pilgrim Medical/Delta Dental and a Flexible Spending Account
  • Pre-tax commuter benefit
  • Employee Assistance Program that provides employees and their family members with initial assessment, referrals and short-term counseling for personal and work challenges
  • Discounted home and auto insurance

  • Description

    Suffolk University is excited to announce the opportunity to work with a dynamic graduate admission team committed to helping individuals realize their dreams and take their careers to the next level through a graduate degree. The Graduate Admission Counselor will serve as the admission liaison to the Center for Student Diversity & Inclusion and Center for Academic Access and Opportunity, and help coordinate enrollment efforts for first-generation students and those with historically marginalized identities and backgrounds.

    Our admissions team leverages Suffolk’s unparalleled location in the heart of downtown Boston and practice of providing career-advancing experiences in order to attract outstanding and promising students. Our vast portfolio of programs, including dual and specialized degrees, is designed with the flexibility to meet students where they are, tapping into the University’s rich history of hands-on learning and deep-rooted alumni network. Graduate admission counselors work closely with prospective applicants to help them identify which of our nationally recognized, industry-driven programs best aligns with their goals.

    Successful candidates will use creativity to develop strategies for applicant growth, make data-driven decisions, and meet enrollment targets through University events, domestic and international recruitment, and direct outreach to interested candidates.

    We encourage you to apply to join Suffolk as we continue to advance the Sawyer Business School, the College of Arts and Sciences, and the success of our graduates! Please include a cover letter with your resume.

    Key areas of responsibility include:

    Responsibility for meeting enrollment targets for a portfolio of programs within the College of Arts and Science (CAS) and Sawyer Business School (SBS) in addition to supporting the overall enrollment targets for graduate admission. Emphasis will be placed on increasing awareness of Suffolk as a leader in graduate education, and increasing inquiries, applications, and enrollments of high-quality students through strategic initiatives and superior customer service.

    Primary/Principal Responsibilities:
    % of Time Responsibility

    Outcome: maximize opportunities to attract and recruit prospective students.

    Represent the CAS and SBS graduate programs at local, national, and international recruitment events to identify and attract best-fit candidates for Suffolk University. Advise prospective students on the application process. Identifies opportunities to present to audiences through professional organizations, networking groups and college, and university events.

    Meet with faculty program directors of the College of Arts and Sciences and the Sawyer Business School routinely to discuss plans for recruitment and brainstorm ideas. Discuss networking opportunities and facilitate those connections. The goal of building and maintaining relationships with faculty program directors to leverage their expertise to successfully recruit prospective students.

    Ensure data on recruitment efforts and status of applications in the pipeline or queue is complete and to inform the success of recruitment efforts in converting prospective students to applicants.

    20% Outcome: Ensure the pipeline of prospective student applications is reviewed for status in the process. The goal of conversion from application to enrollment. This requires follow-up via email and phone.
    Ensure all applications are reviewed based on established criteria for each program. Responsible for the timely and accurate evaluation of graduate program applicants. Using a digital-based application system will ensure applications are complete, assigning a rank based on established criteria for special financial aid merit programs, code applications with a preliminary decision which is routed to the Director of Graduate Admission for final review.
    15% Work with internal and external campus partners to develop recruitment resources for students from historically marginalized backgrounds and first-generation students. Serve as primary liaison for recruiting partners serving these audiences and identify potential new partnerships and make recommendations to the Director of Graduate Admission for consideration.

    Will perform other work as assigned.

    • Bachelor’s degree required. Master’s degree preferred.
    • Sales or marketing experience strongly preferred.
    • Demonstrated ability to work effectively in a diverse work environment
    • Strong time management and ability to meet strict, frequent deadlines
    • Strong computer proficiency including a working knowledge of Microsoft Word/Excel
    • Ability to engage and network with prospective applicants including the ability to represent the University professionally, express the value of attending Suffolk, and ‘sell’ a vision
    • Strong creativity and innovation; willingness to try new approaches to achieve desired objectives
    • Excellent written and oral communication skills including the ability to write a wide variety of concise, engaging, and professional material directed to a wide variety of internal and external audiences
    • Must be 18 years old, have at least two years of driving experience, and have a valid driver’s license from the U.S. or U.S. Territories; must submit to an annual driver record check and maintain an acceptable driving record per university and/or insurance carrier requirements; must complete the University driver safety training within 60 days of hire and additional driver training as needed.
    • Ability to travel domestically and internationally, including having a valid passport
    • Ability working nights and weekends as required for recruiting events

    Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.

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