Supervisor of Custodial Inspections and Training

Massachusetts, United States
Salary Not Specified
Apr 22, 2021
Employment Type
Full Time
Facilities Management Job Description

Job Summary

Work with manager to set priorities for and conduct routine building inspections with a focus on maintaining a high level of cleanliness. Conduct custodial training to ensure standards across divisions. Direct responsibility for supervision of academic and administrative custodial staff, which includes scheduling, evaluating, and training staff and student workers. Provide for leadership and a climate for growth for staff and for developing and maintaining cooperative working relationships with staff and other campus departments.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Operations (10%):

Maintain, support, and encourage open communications and respectful relationships among the college community, students, staff, and guests of the college. Promote diversity through employee recruitment, development, and staff relations. Assist with interviewing job applicants and recommends new hires.

Inspections and Supervision (55%)

Regularly inspect work areas in academic, administrative and residential locations and follow up on service related issues. Prepare and conduct building appraisals and work with assistant managers to address performance concerns and establish standard performance goals. Supervise, train, motivate, and evaluate custodial staff to perform jobs effectively and safely. Conduct meetings promoting strong team approach and thorough understanding of departmental standards and work rules for the custodial group. Encourage problem solving and creates appropriate independent customer service skills within work group. Plan, coordinate, advise and execute needs for planned project work.

Training (20%)

Participate in designing and implementing department training programs. Conduct custodial training to ensure high level of safety and cleanliness standard is understood across divisions. Attend educational opportunities to enhance professional skills.

Administration and Misc. (15%)

Review and approve custodial payroll. Oversee work order process, weekly staff reports, distribute and track overtime for custodial coverage, building checks and additional projects when assigned. Maintain comprehensive knowledge of current union contract(s) and comply with all contract language. Participate in and contribute to department and management meetings. Performs related duties and projects as assigned. Backup other staff as necessary.

Other Functions

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Associate’s degree and 3 to 5 years of relevant experience and/or a combination of education and experience. Knowledge and experience in residential and institutional operations.


Excellent verbal and written communication ability and customer service skills. Demonstrated ability to work with students, student organizations, faculty, and staff. Ability to organize and prioritize work, takes initiative, resolve problems, and manage teams. Must work well independently and manage multiple tasks simultaneously. Must be proficient in PC systems and software. Ability to work a flexible schedule, which includes evenings and weekends.

Additional Information

Must maintain current OSHA Blood-borne Pathogen training certification. Must be mobile between assigned areas, climb stairs, and possess good vision.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . You may combine your resume and cover letter into a single file or attach multiple files to your application, but BE SURE you have provided all attachments BEFORE SUBMITTING your application. You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

May 6, 2021

Compensation Grade:

Grade K Exempt

Position Type:


About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Smith College is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, gender, age, color, religion, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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